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Business Crisis and Continuity Management (BCCM) Class Session 5

Business Crisis and Continuity Management (BCCM) Class Session 5. John Laye’s 10 Steps for BCM. Project Initiation Risk Assessment Business Impact Analysis Business Continuity Strategies Emergency Response Plan Development Awareness & Training Maintaining & Exercising Plans

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Business Crisis and Continuity Management (BCCM) Class Session 5

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  1. Business Crisis and Continuity Management (BCCM)Class Session 5

  2. John Laye’s 10 Steps for BCM • Project Initiation • Risk Assessment • Business Impact Analysis • Business Continuity Strategies • Emergency Response • Plan Development • Awareness & Training • Maintaining & Exercising Plans • Public Relations and Crisis Coordination • Avoiding Disaster & Interaction with Government Agencies

  3. Characteristics of the CMT • Selecting members of the team with the competency (knowledge, skills, and motivation) to effectively function in a crisis situation. • Ability to access and process information to gain situational awareness. • Team members train and exercise together to function as a true team • Is capable of and empowered to make decisions impacting on the crisis and/or understands the requirement to refer the information and the options to the appropriate level for a decision • Ability to manage resources consistent with the requirements of the crisis • Ability to monitor the evolving situation and adjust as necessary

  4. Five Major Management Functions of ICS There are five major management functions that are the foundation upon which the ICS organization develops. These functions apply whether you are handling a routine emergency, organizing for a major non-emergency event, or managing a response to a major disaster. The five major management functions are: From FEMA ICS 100 Course

  5. + Drivers - Constraints 5 -5

  6. Pitching Preparedness by Philip Jan Rothsteinor How to Convince Senior Management that BCCM is a Strategic Investmentwww.rothstein.com Key Points Justify on tangible results, not emotions Point out specific, direct benefits Recognize top management may have other conflicts Speak top management’s language 5-6

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