Final Jeopardy

2. Final Jeopardy

3. This pub on wheels is where you can burn off your empty calories while you peddle

4. These cute and edible creatures are debated to be either a delicious snack or just plain fun

5. This person formerly conducted extremely mundane tasks as a document scanner

6. If you know where you're going, you can stop by this place for a sub-sandwich that's as big as your plate!

7. This person is the only "12 year old boy" you might know that is married with children and pets

8. This column heading under Household Summary might just be the members vacation home address

9. Under Contact History Summary, don't give out this number to the member if they ask for a reference number

10. Under Billing Summary, this column title tells you if the member's payments are up to date

11. Under Plan Summary. this column will display whether a member is active or terminated

12. The Application Summary features this column to show how a member was enrolled into their plan

13. Too lazy for the micro-problematic drop down menus? Use these to make it easier

14. This action can be completed to send out yet another coupon book to members that keeps throwing out UHC's mail

15. Hit these two keys to use the short-cut when adding contact history during an outbound call

16. This template code number will help you search for a "balance due letter"

17. You can file this form to have an authorized representative answer questions about your personal information on your behalf

18. CMS

19. PHI

20. PDP

21. EFT

22. HIPPA

23. The person who currently has coverage under a plan

24. These images will allow you to access and perform key functions in GPS

25. These individuals may have a household in GPS, but do not actually have a plan

26. When conducting a person search, use this character (a.k.a. percentage sign) to substitute for unknown data

27. This payment stub, found at the bottom of a billing statement, can be sent along with a check to ensure that the member's information is processed correctly

28. Medicare & You 2012: Part D

29. If you applied for Extra Help, you can show your “Notice of Award” from Social Security as proof that you qualify. You can also give your plan any of these documents listed as proof that you qualify for Extra Help.

30. If you applied for Extra Help, you can show your “Notice of Award” from Social Security as proof that you qualify. You can also give your plan any of these documents listed as proof that you qualify for Extra Help.

31. ■■A bill from the institution (like a nursing home) or a copy of a state document showing Medicaid payment to the institution for at least a month ■■A print-out from your state’s Medicaid system showing that you lived in the institution for at least a month ■■A document from your state that shows you have Medicaid and are getting home and community-based services ■■A copy of your Medicaid card (if you have one) ■■A copy of a state document that shows you have Medicaid ■■A print-out from a state electronic enrollment file or from your state’s Medicaid system that shows you have Medicaid ■■Any other document from your state that shows you have Medicaid (Answers from: Medicare & You 2012, p101)