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Digital Marketing Communication : Strategy. Sesi ke-3. Arief Budiman, S.Sn, M.Si. Mata Kuliah : Dunia Maya Merek & Advertensi – Universitas Paramadina. Strategy. a plan of action or policy designed to achieve a major or overall aim. Component Of Strategic Plan. Mission. Why we exist.
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Digital Marketing Communication : Strategy Sesi ke-3 Arief Budiman, S.Sn, M.Si Mata Kuliah : Dunia Maya Merek & Advertensi – Universitas Paramadina
Strategy • a plan of action or policy designed to achieve a major or overall aim.
Component Of Strategic Plan Mission Why we exist Vision What we want to be STRATEGIC LEVEL Forecast Our future environment Goals What we must achieve for success Spesific intentions expressed in measurable terms to achieve Goals Objectives ACTION LEVEL Activities Planned actions to achieve objectives Measures and Indicators of success of Activities Measures OUTCOMES Outcomes Desired level of performace for measures. Source : google.com
Example Of Digital Strategic Plan Mission Brand X Provide best telco services for the advancement of the nation. Vision Brand X = Number one mobile data services provider STRATEGIC LEVEL Forecast More and more people will use mobile data services in just 5 years. Goals People knows the excellence of Brand X compare to other competitor Objectives Majority of people are talking about the brand X positively on the internet. ACTION LEVEL Activities Blog Competition, More Conversation in Social Media Measures The growing number of fans and follower, activities. OUTCOMES Growing number of fans reaches 150% per year and more fans convert into user and a growing number of fans who are users of brand X. Outcomes Source : google.com
Example 1 : • Strategy for Life.
1 2 Andrew, Usia 21 tahun, Semester 7, IPK 2.4, FISIP, Jago Inggris, sering hang out di mall, Jakarta, Subsidi orang tua. Catherine, Usia 20 tahun, Semester 5, IPK 3.8 FE-Akuntansi Jakarta, hemat, Punya waralaba Jus, Punya pacar sedang magang. OBJECTIVE BASE SITUATION
1 2 Insight dari tipe perempuan ini ? Andrew, Usia 21 tahun, Semester 7, IPK 2,4 FISIP, Jago Inggris Jakarta, Subsidi orang tua. Catherine, Usia 20 tahun, Semester 5, IPK 3.8 FE-Akuntansi Jakarta, Punya waralaba Jus, Punya pacar sedang magang. BASE SITUATION OBJECTIVE
1 3 2 • Andrew, • Mencari pekerjaan agar dapat penghasilan. • Belum lulus, orang tua Andrew menghendaki lulus sebelum bekerja. PROBLEM
1 3 4 2 Andrew, Menarik perhatian Catherine dengan menunjukkan kalau Andrew adalah Mr.Right dalam waktu 1 tahun. APPROACH
1 3 4 5 2 Andrew, Bekerja sebagai freelance translator. Mengajar di kursus private sepulang kuliah. Memperpanjang kuliah untuk perbaiki nilai kuliah. Menjadi pelanggan tetap warung milik Catherine. ACTIONS
ACTIONS – By Timeline JAN FEB MAR APR MEI JUNI FREELANCE FREELANCE FREELANCE FREELANCE FREELANCE FREELANCE GURU PRIVAT GURU PRIVAT GURU PRIVAT GURU PRIVAT GURU PRIVAT PELANGGAN JUS PELANGGAN JUS PELANGGAN JUS PELANGGAN JUS SEMESTER PENDEK SEMESTER PENDEK SEMESTER PENDEK SEMESTER PENDEK SEMESTER PENDEK SEMESTER PENDEK KPI DATING CATHERINE DATING CATHERINE
Example 2 : • Digital Strategy for Brand.
Fresh Care Teen – Base Situation 1 2 On Pingram 0 Facebook Twitter No Website Target Audience : Creative, Cheerful, Girls Teens, 13 – 18, Urban, B – C+
Campaign Objective 1 2 Through Digital Campaign : Awareness Hangat dan Harumnya pas! Product Trial Emotional Bonding
Problem 1 3 2 We need to encourage the Target Audiences to join into Fresh Care Teen Online Hub, and to interact to other fans/ member.
Approach 1 3 4 2 To create a movement, which reflects the behavior of teenagers, by communicating: periods of adolescence are the best time to be creative
Digital Strategy 1 3 4 5 2 Online Ads DRIVE Awareness Product Trial Social Media Event Website
Digital Strategy – Activities Time Line Activity : TW QUIZ TW QUIZ TW QUIZ TW QUIZ TW QUIZ TW QUIZ Apps Games Apps Games Apps Games Apps Games Apps Games Soc Ads Soc Ads Soc Ads Soc Ads Soc Ads Soc Ads Web Web Web Web KPI : Content Content Content Content Content Content FB 20000 FB 20000 FB 20000 FB 20000 FB 20000 FB 20000 TW 500 TW 500 TW 500 TW 500 TW 500 TW 500 Timeline : June July August September October November Source : Ocentrum Digital Company– Case Study