office utilization studies -FacilityQuest

1. WWW.FACILITYQUEST.COM Office Utilization Studies - FacilityQuest EVIDENCE-BASEDDESIGNAND BUILDSABUSINESSCASEFOR PROGRAMMINGOPTIONSAND ALTERNATIVE  WORKPLACE STRATEGIES. WORKPLACE CHANGE

2. FACILITYQUEST OBSERVE AND MEASURE WORKPLACE UTILIZATION Walking Lunges THEN OPTIMIZE WITH DATA- DRIVEN STRATEGIES. ARCHITECTURE AND INTERIOR DESIGN BUILD TRUST AND COMMUNICATION WITH EVIDENCE- BASED DESIGN HOW TO BUILD A BUSINESS CASE FOR WORKPLACE CHANGE By www.facilityquest.com A data-gathering study leads to greater client trust, deeper design conversations and improved employee buy-in to workplace changes. Evidence-based design builds a business case for larger workplace design projects. Support space optimization and planning decisions with utilization data that shows “how many people doing what activities in each space type.”  Usage data offers a comparison with industry benchmarks and best practices. "WE WANT TO PROPOSE MORE TEAM SPACE AND SOME HOT DESKS, BUT CULTURALLY IT WON'T FLY UNTIL WE CAN PROVE HOW UNDERUTILIZED THE WORKSTATIONS ARE." "Culture eats strategy for lunch." But utilization data can help challenge the status quo by showing that space will deliver more value when put to a different use. Evidence-based design builds a business case for programming options and alternative  workplace strategies. Then, armed with the truth, a data-gathering study leads to deeper sales conversations. Show effectiveness of design: compare before-and- after data of workplace utilization and activities. A good data-driven story communicates powerfully to your next potential customer. IS THE UTILIZATION OF CONFERENCE ROOMS REALLY AS HIGH AS THEY SAY? Perception vs. reality. Before design, even before programming, take a quantitative look at space. See how raw data turns into useful information and insights. 01 DECEMBER 2018 | FQ 01 WE NEED TO PROVE THAT LARGE CONFERENCE ROOMS ARE MOSTLY BEING USED BY 1-2 PEOPLE

3. FACILITYQUEST ANALYZE DAY-TO-DAY UTILIZATION FOR OPPORTUNITIES TO IMPROVE WORKPLACE PERFORMANCE Look for insights and optimizations DOES OUR WORKPLACE SUPPORT THE WAY PEOPLE WORK NOW? Identify space challenges and opportunities Demonstrate how employees engage with the workplace Identify different space needs by business unit, department or team ANALYZE DAY-TO- DAY UTILIZATION INFORM REAL ESTATE DECISIONS WITH REAL OCCUPANT DEMAND "HOW MUCH SPACE SHOULD WE PROJECT FOR OUR NEXT LEASE?" An increasingly mobile workforce is now leaving up to 60% of the workplace underutilized. Gather occupancy data before negotiating a lease to know what is true for a specific space. Data from a utilization study will confirm a company's current use patterns, and highlight difference between departments and teams. Then, in a new space, the utilization data provides insights into not just occupancy, but activities in those spaces. The data can inform a new workplace strategy that serves the modern workforce more effectively. By www.facilityquest.com Analyze space allocation by business unit, department or team OUR WORKPLACE IS OUT OF DATE! Optimize the workplace to meet current usage and improve productivity Compare activity and utilization before and after workplace changes GATHER WORKPLACE INFORMATION Floor plans, photos, space attributes all in one place. Metrics on any group of seats, areas, or space types. Follow the ratios of your workplace spaces; apply successes in one area to other experiments. GATHER ACTIVITY DATA Gather statistically valid use data with hourly activity tracking in a 1-2 week study, OR just grab data on the go as you pass through space to get a fast measure of occupant demand. Even small- batch data can show patterns and help to communicate the need for a more formal study. See dashboard reports light up with analysis; narrow analytics to your own areas of interest. 02 DECEMBER 2018 | FQ 02