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Part 1. Finding Opportunity (& Relevance) in the New World of Work. Recruiter Indaba 2014 Presentation: Natalie Singer. State of our Workforce. “Change Enablers”. Talent Sourcers & Developers Enabling Access to Labour Markets Assembling New Ways of Working. OPPORTUNITIES.
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Part 1 Finding Opportunity (& Relevance) in the New World of Work Recruiter Indaba 2014 Presentation: Natalie Singer
“Change Enablers” • Talent Sourcers & Developers • Enabling Access to Labour Markets • Assembling New Ways of Working
OPPORTUNITIES • Become a New World of Work (labour market) Expert • Understand changes • Know how these are impacting your niche • Give insight into options and implementation • Offer guidance on changes to workplaces • Add value through updates & information • Identify services that would appeal to customers – companies & individuals – within new work options: • Payroll outsourcing • Freelance identification, introduction, coordination • Freelancer contract management • Outsourcing • Human Capital project management • Skills development • Transition facilitation (outplacements) • Career development/counselling
TRENDS Consumer-Consumer Marketplaces Re-invention of the Middle Manager Digitalisation reduces transaction costs Increasing Complexity Man WITH machine
New Business Models When price seems the main driver & technology can offer things cheaper...
Lessons for Recruiters Employment environment has changed...
Lessons for Recruiters Impossible to compete with Artificial Intelligence...need to leverage Human Touch
CHARACTERISTICS OF FUTURE FRIENDLY STAFFING BUSINESSES • Increased collaboration between Public and Private Employment Services • Customised, personalised service (not just T&C) • Shift from client-focused services to individual • Focus on long-term relationships with individuals: lifelong career management • Utilisation of online/virtual channels • Increased attention on candidates • Skills development, especially in “difficult” jobseeker categories • Increased career guidance/coaching offerings • Development of innovative recruitment practices and services • Provision of interim management, project sourcing and consulting services
SUSTAINABILITY FOR STAFFING BUSINESSES Insight...not Data Innovation & Ingenuity Human 2 Human Interaction Storytelling not Data selling! Investment in Expertise