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Company founded in 2002 One goal – Improve reference checking. Most Innovative Company. Best New Product or Service. Funding. First round of funding in late 2005 Two additional rounds … 2007 and 2008 Cash flow positive since 2009. Our growth. Bookings in 2006 = $ 430k
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Company founded in 2002 • One goal – Improve reference checking Most Innovative Company Best New Product or Service
Funding • First round of funding in late 2005 • Two additional rounds … 2007 and 2008 • Cash flow positive since 2009
Our growth • Bookings in 2006 = $430k • Bookings for 2012 = $14M • Over 2.25M people will be entered this year
Technology Fast 500 #4 in Philadelphia #116 Nationally 2011 and 2012
Culture Skills Behaviors
The Current Process Phone interview The Candidate References Source Interview Screen Assess
The Current Process - Sourcing Phone interview The Candidate Source
The Current Process - Screening Phone interview The Candidate Source Screen
Video Interviewing • Employer: • Client branded • Save time and money - Quicker and better decisions • Collaboration across all hiring stakeholders • Candidates: • Showcase skills and experiences on their time • Opportunity to re-record • Easy-to-use
The Current Process - Assessing Phone interview The Candidate Source Screen Assess
It only takes …. 7 seconds! Terrific eye contact Firm handshake Seems very friendly
Everyone’s a Star I’m the best manager ever! Everyone loves reporting to me. I always under-promise and over-deliver. My accounting skills are impeccable. I never make errors.
Assessments - Behaviors All Positions Sales Positions Development
Can They? Phone interview The Candidate Negotiate? Persuade? Forecast? Empathize? Team Player?
The Current Process – The Interview Phone interview The Candidate Source Interview Screen Assess
S.T.A.R • Situation: Ask the candidate to describe a specific situation that they were in that would most likely occur in the role they’re applying for … sales, IT, finance, etc. • Task: What was their specific task/role? • Action: What actions did they take to address the situation? Have them share the appropriate amount of details. What specific steps did theytake? What was their particular contribution? • Result: What was the outcome of their actions? What happened? How did the event end? What did they accomplish? What did they learn?
The Current Process – The References Phone interview The Candidate References Source Interview Screen Assess
A Different Perspective Can they? Did they? Hiring Process Online References
The 70s and 80s Phone interview Occasionally stopped a hiring decision Managers would talk to previous managers They’d offer some good insight
The 90s and Early 2000s • Defamation concerns • Negligent hiring lawsuits • Compliance issues – adverse impact, bias • Consistency
Last 10 Years Phone interview Rarely stopped a hiring decision Strict HR policies Dates of employment Less references called – 1 or 2
Making it Relevant Again SkillSurvey Making it relevant again Actionable Information 1970’s 1980’s 1990’s 2000 2010 Reference Checking Past 40 Years
Improving the Interview Source: GlaxoSmithKline: The Corporate Executive Board
Culture Skills Behaviors
Steps • Offer letters and/or employee agreements should contain … “Nothing in this offer letter will alter the at-will employment relationship between you and SkillSurvey.” • Document, document, document • Severance – x week(s)/year served • Separation letter