240 likes | 382 Views
CHAPTER 5. Network Applications. Learning Objectives. Describe the four major network applications. Discuss the various techniques, applications, and web sites that fall under the umbrella of Web 2.0. Differentiate between e-learning and distance learning.
E N D
CHAPTER 5 Network Applications
Learning Objectives • Describe the four major network applications. • Discuss the various techniques, applications, and web sites that fall under the umbrella of Web 2.0. • Differentiate between e-learning and distance learning. • Understand the advantages and disadvantages of telecommuting for both employers and employees.
Types Network Applications • Discovery • Communications • Collaboration • Web services
Discovery Search engines Metasearch engines Discovery of material in foreign languages Portals
Communication • Electronic mail (e-mail) • Web-based call centers (customer call center) • Electronic chat room/Instant Messaging • Voice • Unified
Call Centers Call Center in India Call Center in the United States
Voice Communication Two examples of Internet telephony (VoIP) Skype Vonage
Collaboration • Virtual collaboration • Workflow technologies • Teleconferencing • Videoconference • Web conferencing • Real-time collaboration tools
Software products supporting collaboration Microsoft Sharepoint Microsoft Groove IBM Lotus Quickr
Categories of Web 2.0 Sites • Social Networking Sites • Aggregators • Mashups
E-Learning and Distance Learning • E-Learning • Distance learning • Benefits? • Drawbacks?
Telecommuting • Telecommuting allows workers to work anytime and anyplace. • Benefits? • Drawbacks?