A Model of Success Factors for Global Project Management

1. A Model of Success Factors for Global Project Management Jean Binder School of Engineering and Physical Sciences, Heriot-Watt University GlobalProjectManagement.org Paul D. Gardiner Faculty of Business, The British University in Dubai James M. Ritchie School of Engineering and Physical Sciences, Heriot-Watt University Human Side of Projects in Modern Business 3 - Wednesday 17.06.2009 11:05-11:20 (Scientific Track)

2. Research Objectives 1 Identify success factors for global projects, from the project management literature 2 Produce a novel model of success factors for global projects Holistic Modular Scalable

3. The research project Research Question 2a: Validated SF? Research Question 1a: Success Factors (SF)? Research Question 2b: New SF? Research Question 1b: Trends, methodologies and geographies? Research Question 2c: Structure Changes? Research Objective 1: Identify success factors in the literature Global Project Management Framework: Dimensions, Categories and Success Factors Research Objective 2: Produce a novel model of success factors Review literature on global projects Classificationof Success Factors and fit-gap analysis

4. Global Project Management: Challenges in the literature Gaps

5. Global Project Management studiesYear & Journal PMJ IJPM

6. Global Project ManagementResearch methodologies Gap: Grounded Action Research

7. Geographical scope of existing studies 2 2 1 3 1 9 2 6 4 2 1 2 5 2 1 6 1 1 2 3 1 1 1 1 1 1 1 3 1 3 2

8. ”Strong” success factors:Occurrence > 10%

9. ”Weak” success factors:Occurrence < 10%

10. ”New” success factors

11. References to Project Management Bodies of Knowledge Cost 15% Human Resources 26% Time 11% Scope 6% Integration 17% Integration 17% Global Project Management Framework Communications 43% Quality 11% Risk 38% Procurement 15% PMBOK® Guide Knowledge areas Australian National Competency Standards for PM PMBOK® Guide APM-BOK

12. Novel model of success factors Global teams Cross-cultural collaboration Global team leadership Trust building Conflict resolution Coaching Cross-cultural negotiation Global teamwork and team cohesion Challenges Geographical distance Multicultural collaboration Multilingual communication Asynchronous interactions Cross-organizational relationships Global Project Challenges Global communication Stakeholders and communication channels Rules and templates Global communication strategy Global communication techniques Global creativity Global organisations Global project structures Selection of international human resources Global program and project offices Organisational support Global collaborative networks Global Project Management Framework PMBOK® Guide Knowledge Areas Collaborative tools Basic tools Audio and video tools Text and image tools Knowledge sharing tools Project Management Software Workflow management systems Collaborative techniques Basic techniques Audio and video techniques Online meetings Knowledge sharing techniques Collaborative Project Management Global Project Benefits Benefits Access to worldwide pool of resources Multicultural flexibility and innovation Accurate picture of international customers’ needs Round-the-clock project execution Alliances and partnership Global risk factors Political Legal Economic Socio-cultural Managerial

13. Conclusions 1 GPMF validated and expanded Using success factors from PM literature 2 Novel model of success factors for global projects Holistic (includes 10 years of research) Modular (independent sets of success factors) Scalable (Can be expanded to include new success factors) 3 Future research … Multiple languages and time zones Grounded Action Research Geographical scope of studies “Weak” success factors

14. Contacts and references Jean Binder jean@k-binder.be www.GlobalProjectManagement.org Book: Global Project Management: Communication, Collaboration and Management Across Borders (Binder, 2007) Gower Publishing, ISBN: 978-0-566-08706-6