KEY ELEMENTS FOR A SUCCESSFUL ADMINISTRATION

1. KEY ELEMENTSFOR A SUCCESSFUL ADMINISTRATION Facilitated by: Law School Admission Council Susan DeMarco Frances Mercedes Terri Neuman In collaboration with MaryRuth Pierce, University of Delaware

2. KEY ELEMENTS FOR A SUCCESSFUL ADMINISTRATION • Pretest Planning • Well-Monitored Break • Complete Accountability • Be Ready for the Unexpected

3. Pretest Planning • When do you contact, confirm test schedules and train staff? • Well in advance • Training • Do staff receive training? • LSAC offers training • Do you assign specific roles for staff? • When do you reserve rooms?

4. Pretest Planning • Do you designate the check-in area ahead of time? • Do you confirm availability of area for check-in? • Are there campus tours scheduled for that day? • Will anyone else be using that area?

5. Pretest Planning • What are the necessary tools? • Roster, Supervisor Irregularity Report (SIR), scissors/slitter, tape • Do you have a resolution table? • And…what is a resolution table? • Location of table • Contact information numbers handy-LSAC Test Administration, campus security, facilities, and emergency numbers • Where to store materials? • Were arrangements made with the • central receiving department?

6. Pretest Planning • Prior to the test • Do you contact campus event services to reserve the rooms? • Do you visit the testing rooms? • What you are assessing • Are lighting, heating, and air conditioning in working order? • Are desks / tables set up correctly? • Are other activities going on? • Construction • Other campus events • Do you post signs? • Directional/prohibited items, etc.

9. Pretest Planning • Do you make general announcements? • Ziploc bags • ID • Admission ticket • Prohibited items • Do you post roster with room assignments? • Location, location, location • Lets students view room assignment before check-in • Random or assigned seating • Sample Roster Posting • Example: A – G – seating – caveats? • No more than first three letters of last name

10. Pretest Planning • Samples of roster signs for room assignments • Last (Family) Name starting with: AA - GA, GE - LA, LE - PU, RA – YU • Last (Family) Name starting with: A - G, H - L, M - R, S – Z • Last (Family) Name starting with first three letters: Alo - Geo, Hal - Lol, Mas - Run, Sab – You

11. Pretest Planning • Day of test check-in • Do you schedule a pretest meeting with staff? • Do you reconfirm roles with staff? • Do you have an ID-thumbprint table?

12. Pretest Planning • When the testing room and the check-in areas are not in close proximity, do you… • Escort test takers to the testing rooms individually? • Escort test takers in a group to the testing rooms? Do you have seating assignments? • Preplanned or first come first seated • Are you able to identify and separate groups of friends?

13. KEY ELEMENTS FOR A SUCCESSFUL ADMINISTRATION • Pretest Planning • Well-Monitored Break

14. Well-Monitored Break • Break • How is it handled? • Do you monitor the break time? • What are the challenges/solutions? • Collection and counting of materials • Specify break area • Rest rooms • Elevators, stairs (post signs–Test takers should not use these during the break)

15. Well-Monitored Break • What is the importance of assigning specific roles and responsibilities to staff? • Avoid delays or confusion among staff • Professionalism • Who collects, counts, and secures test materials during break? • Assigned staff

16. Well-Monitored Break • Who will remain with books at all times during break? • Assigned staff • Post proctors near rest rooms, stairs, elevators, etc. • Proctors should be visible to test takers at all times

17. Well-Monitored Break • Do you specify the vicinity of the break area? • Monitor– how far and where test takers are allowed to go during the break • Easier for test center staff to observe, be vigilant, and listen to test takers throughout the break • What should be avoided? • Access to computers, pay phones • Leaving testing area, leaving the building • What should test center staff look for during the break? • Electronic devices, talking about the test / communicating with people outside room

18. KEY ELEMENTS FOR A SUCCESSFUL ADMINISTRATION • Pretest Planning • Well-Monitored Break • Complete Accountability

19. Complete Accountability • When are test takers dismissed? • Only after books have been collected and accounted for • Count books when room supervisor(s) hand them in to you • Recount test materials before packaging • Place secure seals on bins • Label and ship • Contact LSAC with tracking information

20. Complete Accountability • If there is a discrepancy… • Have a different person do a recount • Test takers must remain seated until count is correct or LSAC advises otherwise • Notify testing company immediately • LSAC 1-800-426-7100

21. KEY ELEMENTS FOR A SUCCESSFUL ADMINISTRATION • Pretest Planning • Well-Monitored Break • Complete Accountability • Be Ready for the Unexpected

22. Be Ready for the Unexpected • Unexpected test-day events • Homecoming • Marching band • Power outages • Emergency closing due to weather • Contact testing company immediately • Caller/center identification • Reason for closing • If possible, plan make-up test

23. Be Ready for the Unexpected • What if there are fire drills, lawn mowers, bands, alarms, HVAC problems? • Can any of them be stopped or delayed? • First priority is safety of staff and test takers • Are details written on SIR, including what rooms were affected? • Is there a Plan B? • Always

24. KEY ELEMENTS FOR A SUCCESSFUL ADMINISTRATION • Pretest Planning • Well-Monitored Break • Complete Accountability • Be Ready for the Unexpected

25. Thank You!Any questions or suggestions, contact the LSAC Test Administration Group at testadmin@LSAC.org