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Real-Time Transit Information – A Regional 511 Perspective

Real-Time Transit Information – A Regional 511 Perspective. Nisar Ahmed. June 13, 2013 T3 Webinar, RITA. What’s covered. The Agency Transit landscape R egional connectivity and coordination 511 stitching it together A look ahead. The Agency: who w e are.

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Real-Time Transit Information – A Regional 511 Perspective

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  1. Real-Time Transit Information – A Regional 511 Perspective Nisar Ahmed June 13, 2013 T3 Webinar, RITA

  2. What’s covered • The Agency • Transit landscape • Regional connectivity and coordination • 511 stitching it together • A look ahead

  3. The Agency: who we are • MPO for the nine county San Francisco Bay Area region • Governed by a policy board, mostly appointed by local elected officials • Transportation planning, coordinating, and financing agency • Bay Area Toll Authority • Service Authority for Freeways and Expressways

  4. Bay Area transit The region West and South Bay East Bay North Bay

  5. Transit connectivity: regional hubs

  6. Transit connectivity: Wayfinding Kiosk Hub ID sign In the hub TIDs

  7. One card, all transit

  8. One source of information • What 511 Delivers • Traffic – real-time highway conditions and driving times; historical travel times • Transit – travel planning and real-time departures • Ridesharing & bicycling • Parking - location and real-time availability • Emergency messaging (bridge closure, transit work stoppages) • How It’s Delivered • Phone – 511 • Web – 511.org • Mobile – m.511.org • App – 511 SF Bay Transit • Texting (SMS) • Transit hub signs • Ferry flap sign • Highway traffic CMSs • Data feeds

  9. Path of accomplishments 2012 New Traffic Website 2011 Parking Multi-modal Trip Planner Transit App 2010 School Pool Bike Mapper Real-time Transit Texting 2008 Driving Times & Real-time Transit APIs Twitter Updates 2007 Mobile Website Real-time Transit Departures 2004 2002 MY511 Personalized Service New Transit Trip Planner and Revamped Transit Webpages Driving Times on Highway Changeable Message Signs Driving Times Website – Traffic, Transit, Rideshare & Bicycling Phone

  10. Popular source for info “511.org is the most useful web site I have ever encountered. This web site should be located on all Bay Area residents favorites list!” 49 Million Calls 200 Million Web User Sessions 12,700 Twitter Followers

  11. Real-time transit on the phone • Dial abbreviated number ‘511’ • Say ‘Departure Times’ • Provide stop ID or use the help menu to navigate through the agency, route, direction, and stop name

  12. Real-time transit on the web • Real-time prediction tool on desktop web • Real-time predictions with the trip planneron desktop web • Real-time prediction tool on mobile web • Also available through texting • Soon to be added to the Enhanced Trip Planner (Multi-modal)

  13. Real-time on digital displays Hub sign Flap sign Transit Tracker

  14. Open data exchange • Standardize data collection and delivery • Support for bulk as well as ad-hoc query based data needs • Collection and delivery of static (configuration) and real-time data • Adoption of available standards • Easy and streamlined access to data

  15. Transit data flow architecture 511 Tools GTFS Config Data 511 XML / GTFS+ / manual Email / FTP API (SIRI, NeTEx) External Developer using ad-hoc query Realtime Data External Developer using bulk data JMS: publish/subscribe 511 XML / SIRI XML GTFS-Realtime Convert

  16. Open data development timeline • Workshop was held on March 28, 2013 • Complete revised specification to be published this month through our developer group • API development and deployment expected to be completed this Summer • Organize a launch event in Fall

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