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Andrea Abuchaibe Dairo Barrios Juan Penas Vanessa Arcieri. Whatever is. You can get on. What is History. What is ebay The world’s largest Online Auction
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Andrea Abuchaibe Dairo Barrios Juan Penas Vanessa Arcieri Whatever is You can get on
What is History What is ebay The world’s largest Online Auction Company mission statement: To provide a global trading platform where practically anyone can trade practically anything. Created by Pierce Ormidyar & Jeff Skoll, 1996 39,000 registered users, 1997 Reincorporated in Delaware and 1st IPO for Common stock, 1998 157 million registered users, 2005 Argentina, Australia, Austria, Belgium, Brazil, Canada, China, France, German, Hong Kong, India, Iran, Ireland, Italy, Korea, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Singapore, Spain, Sweden, Switzerland, Taiwan, U.K
How big is End of 2004
What is Specialty sites
eBay trading experience No Fees
Technology • 380 millions page views per day • 200 database server that carry all the stored information, distributed in (4) centers: • (2) data centers in Santa Clara County [Calif.], with (100) database servers each. • (1) data center in Sacramento [Calif.], with (50) database servers . • (1) data center in Denver, with (50) database servers. • Site availability of 99.92% • The hardware platform was designed by inc.
Technology • Architecture spandeability and maintenance • As per Marty Aboot (V.P. technology), the infrastructure they have created will allow eBay to scale nearly indefinitely. • Keynote Systems Inc. to measure ISP performance. • Gomez Inc. to measure availability to the customer.
Technology eBay developers programs • Applications such as API (Application programming interface), allow eBay to: • Reduce the burden on its own system • Control which vendors use its site. • There are two ways of navigating through eBay: • Scrapping: HTTP system (the same way we browse the internet) • API
Technology • By 2004, 8000 companies signed up for API, • Right now, more than 40% of listed items are displayed by vendors through API • Right now, 1 billion XLB queries in API per month, which amounts 300 million web services a day. • Other Developer Tools for customer’s websites: • Merchant Kit: Sellers can display their auction items on their own website. • Editor Kit: Help sellers to display economically and professionally relevant eBay listings on eBay’s website.
Quality Control • Prohibited and Restricted Items • Online Security and Protection: Identity protection • Transaction Problems: Purchase Protection (for Buyers): up to $1,000 for qualified purchases • Seller’s Protection • eBay found the way to outsource its quality control: User Feedback
Paypal Benefits: • No set-up or monthly fees • Low transaction fees (as low as 2.2% + 30¢ per transaction) • Reliable customer service • Proven fraud and chargeback protection • Supports payments in U.S. Dollars, Euros, Pounds Sterling, U.S. Dollars, and Yen - with instant conversion available • Accounts available to users in 38 countries worldwide! • Ability to automatically pay your eBay fees from your PayPal account. Personal Premier Business
Future Competitors • Google base is a classified advertising service that allows users to post their items for sale. • A Google base demo was launched and it carried a variety of suggestions for things as diverse as used cars, party planners, articles on current events from your website. • Google has also been working on a payment system,Google wallet which would hook accounts to credit cards so that users can pay individuals as well as merchants and can transfer money in and out. • The highly profitable revenue from ads has enabled Google to offer a raft of new consumer services, from e-mail to desktop search, for free. They are not starting from scratch in many regards.
Ebay in the future Ebay finds its voice • The acquisition of skype will strengthen eBay’s global marketplace and payments platform, while opening several new lines of business and creating significant new monetization opportunities for the company. • If customers can talk about a deal, it would help the transaction take place. If there's questions about, say a large, expensive item, the customer will be able to satisfy it. • Skype can increase the velocity of trade on eBay, especially in categories that require more involved communications such as used cars, business and industrial equipment, and high-end collectibles. • Skype will be implemented in 2006.