70 likes | 140 Views
HIP KM. KM history What is knowledge HIP’s KM role KM process / roadmap Competence, attitude and tools KM activities. KM history. Emphasis on information; make knowledge explicit (Stock)
E N D
HIP KM KM history What is knowledge HIP’s KM role KM process / roadmap Competence, attitude and tools KM activities
KM history • Emphasis on information; make knowledge explicit (Stock) • Understanding knowledge resides in peoples heads and sharing is more than exchanging information (Flow) • Recognition situation (country) specifics for knowledge developing and sharing (Context / Learning)
What is knowledge Knowledge = Information x E.S.A Learn Use Produce Consume E.S.A = Experience, Skills and Attitude or Attitude and Competence
HIP’s KM role • Facilitate HI people to: • Make information flow (right info, right time, right audience, right format) • Develop and use knowledge sharing mechanisms (Face to face and (a-)synchronous digital) • Cultivate a culture of information / knowledge sharing • KM domains: • Personal • HIP team and the community • Country networks
KM process / roadmap • Engage HIP staff / Country network in • Info-outputs portfolio / publishing • Knowledge sharing mechanisms • On-line (e-mail addresses needed!) • E-conference / Q&A / helpdesk • 1 pager relay diary (Hip-INSIDE) • Off line / F2F • Cultivate a sharing culture • Capacity building / training • Foster an enabling environment
Competence, attitude and tools • At scale • Systems approach • Exit strategy
KM activities • Years 1 & 2 • Develop information portfolio within team • Teach HIP team to publish / update content • Networking HI programs with KM lens • Identify knowledge sharing mechanisms with HIP team/ ‘countries’ and HI community • Years 3, 4 & 5 • Develop information portfolio within country • Teach country team to publish / update content • Perfect the exit strategy