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A Brief Supervisor Guide Intervening To Save a Good Employee

A Brief Supervisor Guide Intervening To Save a Good Employee. Recognize the Problem Productivity Behavior Conduct attitude. A Brief Supervisor Guide Intervening To Save a Good Employee. 2. Consult with EAP staff Strategy Advice Support.

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A Brief Supervisor Guide Intervening To Save a Good Employee

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  1. A Brief Supervisor GuideIntervening To Save a Good Employee Recognize the Problem Productivity Behavior Conduct attitude 800-526-3485

  2. A Brief Supervisor GuideIntervening To Save a Good Employee 2. Consult with EAP staff • Strategy • Advice • Support 800-526-3485

  3. A Brief Supervisor GuideIntervening To Save a Good Employee 3. Document What You See • Your most effective tool to break through resistance and excuses. • BE.. Specific (who, what, when, where) • BE.. Brief use phrases, not narrative descriptions • BE.. Repetitive – create a visual illustration of the problem 800-526-3485

  4. A Brief Supervisor GuideIntervening To Save a Good Employee 4. Confront Performance • Begin with a positive statement about the employee’s value. • State the performance problem. • Clarify expectations, goals for improvement • Set consequences – past, present and future. • Offer EAP as a resource to assist in the improvement process. 800-526-3485

  5. A Brief Supervisor GuideIntervening To Save a Good Employee 5. Referral to EAP • Contact Solutions EAP prior to making a referral to provide important information to the EAP consultant • Provide immediate opportunity to call: • EAP brochure or card • Telephone • Privacy to make call (at that time) • Emphasize key features: • Voluntary • Confidential • Free 800-526-3485

  6. A Brief Supervisor GuideIntervening To Save a Good Employee • Make follow up arrangements • Continue to observe and document performance • Plan regular meetings to monitor improvements • Provide informal feedback on observations of progress 800-526-3485

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