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A Blink into Supply Chain of the Future Opportunities & Threats for Puerto Rico. Jose E. Quinones Quintana October 5 th , 2012 LASCE 2012, San Juan, PR. Agenda. Welcome and Intro Baseline The Institutions The New SC Relationships Technology Logistics Put it together Q&A’s.
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A Blink into Supply Chain of the FutureOpportunities & Threats for Puerto Rico Jose E. Quinones Quintana October 5th, 2012 LASCE 2012, San Juan, PR
Agenda • Welcome and Intro • Baseline • The Institutions • The New SC • Relationships • Technology • Logistics • Put it together • Q&A’s
A Focused Private Sector Source: www.weforum.org
A Focused Private Sector Source: www.weforum.org
Fertile Ground Source: www.estadisticas.gobierno.pr
A Solid Foundation Act 73 of 2008 Source: www.puertoricodoesitbetter.com
Platform for Growth Act 20 of 2012 • A Sample of Applicable Services: • R&D • Advertising and public relations • Consulting • Call centers • Shared services centers • Storage and distribution centers • Educational and training services • Architectural and engineering services and project management • Professional services, such as legal, tax and accounting • Centralized management services • Centers for electronic data processing • Any other service that is later decided to be treated as an eligible service because it is in the best interest of Puerto Rico • Incentives for Puerto Rico Businesses Exporting Services • 4% max corporate tax rate • 100% tax exemption on dividends from export services businesses • 60% exemption on municipal license taxes • Decree of 20 years, guaranteeing these rates • No federal taxes Source: www.puertoricodoesitbetter.com
Foreign Direct Investment Act 22 of 2012 Source: www.puertoricodoesitbetter.com
A History of Supply Chain INFORMATION FLOW MATERIAL FLOW
A New Supply Chain INFORMATION FLOW MATERIAL FLOW
Connect to the Customer • Demand • Use • Connect with the Customer (CRM) • Understand the needs of the Customer, • Feedback your Supply Chain & Your Customer • Align or re-design your Supply Chain • Never ignore a return • Manage your Product Lifecycle • Be Socially Responsible
An Integrated Supply in a Complex Environment • Deliver • Source • Connect Your Supply Chain (incl. Suppliers) • Sustainable Sourcing • The World is flat • Air • Ocean • Foreign Trade Agreements • Inventory Management • Cargo Security • Intermodal • Maritime Domain • Tracking Technology
Supply Chain Strategy • Make • Maximize Your Tools (ERP, MRP, DRP) • In Source vs. Out Source • Control & Measure the process • Lean Manufacturing / Continuous Improvement Driven by Customer Demand • Align Organizational Culture • Customer feedback is key • Innovate Goals Best Practices
Evolution of Supply Chain in the Future • Today • Tomorrow Supply Chain professionals Regulatory Agency Unit Cost Supplier Collaboration Order Fill Rate Order Management Inventory Management Improvements are opportunistic Highly Specialized Supply Chain Professionals Complex Regulatory Environment Total Cost of ownership Supplier Integration Customer Relationship Management New Technologies and automation will drive additional efficiencies Continuous drive for improved efficiencies
Wrapping Up • We have the Geographical Advantage • We have the People • We have the Business Environment • Foreign Investment will Drive Infrastructure • Access to Technology • We know the Risks • Put it together and we have…
The Manufacturing & Services Hub for the Americas Source: www.puertoricodoesitbetter.com