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One Stop at UC. C urrent setup. Types of payments processed. Walk through of: - Web Payments. - Conferencing and Events. - Administration What’s next. Current Setup . Latest version (v2010) installed June 2011 to update cashiering operations. Web payments March 2012.
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One Stop at UC • Current setup. • Types of payments processed. • Walk through of: - Web Payments. - Conferencing and Events. - Administration • What’s next.
Current Setup • Latest version (v2010) installed June 2011 to update cashiering operations. • Web payments March 2012. • Conferencing and Events March 2012. • Student Fee - Australia Post imports May 2012. • Int’l Student Fees- Western Union imports October 2012. • 3rd party cashier closed on January 2013. UC now run cashless (almost).
The hosted experience so far • Centralised (specialised) support. • Lower cost of ownership (staff/software/hardware). • PCI compliance (card details stored offsite). • Good relationship with vendors. • Note to self: research the hosted solution to determine any risks.
Payment types • Student Fees (via Australia Post and Western Union import). • All other student payments via Web Payments - include library fines, print/copy credit, replacement student ID cards, transcripts/testamurs, and faculty specific payments advertised internally. • Trade debtors, staff repayments. • Conferences and Events (internal and external attendees). Builds on web payments technology. • 2012 value/volume $41.1M/25,300 transactions.
Web Payments • UC accept Visa and MasterCard debit/credit card. This also includes the UC1 student card which has a MasterCard debit facility via CBA. • Flexible configuration of pages to UC branding and enhance user interaction via scripting (ITM). • Payment gateway selection experience. • 4 payment gateways for UC and external entities.
Web payments walk through • 1. Create a transaction
Web payments walk through • 2. Create fields to be used in the transaction • Different data types (text, currency, numerical) • Can add validation to control input (eg no of characters) • Create dropdown lists within One Stop • Link fields to corporate system data (directly or via data warehouse)
Web payments walk through • 3. Design screen layout
Web payments walk through • 3. Publish to web
Web payments walk through • 3. Customised emailed receipt (can include form data)
Events walk through • First University to go live. • Immature product this time last year. • Range from student field trips to international conferences – it’s all an “event” • Handles delegate registration, registration periods, caps no of registrations. • Payment by credit card or generate an invoice (govtdepts). • To date approximately 40 conferences through One Stop
Conferencing walk through • 1. setup an event
Event Organisers • Install One Stop – can do booking enquiries. View/Cancel/Edit details. Export to Excel.
One Stop Administration • User security – create profiles with permissions on data and menus. Then assign user to a profile. • Segregation of payment types to cashier registers or payment gateways via Locations. • eg Library Cashier, Admin Cashier. • Locations allow segregation of transaction types, tender types, receipt numbering, which bank account to deposit in.
One Stop Administration • Event Processor • Controls all “events” such as create .csv files, email files to mail recipients, close web payment registers, update external systems, import files, FTP files to UC network.
One Stop Administration • Session Manager
What’s next - Graduation • Business driver – a seamless experience for students / remove cash handling risk. • To include gown hire and guest tickets. • Validate details with Callista (gown type/ no of guest tickets/ award / ceremony details). • Online payment and gown deposit refunds.