1 / 49

ITIL V3 Intermediate RCV Certification Kit - Second Edition (iPad Version)

This comprehensive certification kit provides online learning and study materials for the ITIL V3 Intermediate Release, Control, and Validation (RCV) capability. Study at your own pace and save time and costs compared to classroom-based courses.

fclark
Download Presentation

ITIL V3 Intermediate RCV Certification Kit - Second Edition (iPad Version)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Who Knew ITIL https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  2. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Certification E-Learning This Quick and Easy Could Make You Look This Good. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  3. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.' https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  4. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • On-demand eLearning: Don't pay over $ 3,000.00 for a 5 day classroom-based course - you're out of touch with your work for 5 days and, including the course fee, the costs are insurmountable - take the online learning option instead and study at your own pace. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  5. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Course Description: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  6. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • This intensive interactive course immerses learners in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Release, Control and Validation of services and service delivery. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  7. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • The program is part of the Intermediate Capability Stream and focuses on the processes across the Service Lifecycle pertaining to the capability of Release, Control and Validation management. The principles and activities relevant to the processes, technology and implementation considerations, and management and control of the activities are covered within this program. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  8. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • The main focus of this course is on the RCV process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  9. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • This training is intended to enable the holders of the certificate to apply the practices in Release, Control and Validation of the Service Management Lifecycle. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  10. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • This course is designed using an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the APMG/CMSE Intermediate Level Certificate Release, Control and Validation. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  11. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Learning Objectives: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  12. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • At the end of this course, the learner will gain competencies in: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  13. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 1. Understanding Service Management as a Practice, Service Operation principles, purpose and objective https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  14. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 2. Knowing the important role of Release, Control and Validation in service provision and understanding of how the in-scope processes interact with other Service Lifecycle processes https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  15. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 3. The activities, methods and functions used in each of the Release, Control and Validation processes https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  16. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 4. The application of Release, Control and Validation processes, activities and functions to achieve operational excellence https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  17. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 5. How to measure Release, Control and Validation performance https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  18. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 6. The challenges, critical success factors and risks related with Operational Support and Analysis https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  19. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 7. An in-depth understanding of Change Management, Service Validation and testing, Service Asset and Configuration Management, Knowledge Management, Evaluation, Release and Deployment, Request Fulfilment processes https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  20. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 8. The roles and responsibilities within these processes and the activities for supporting the Service Management Lifecycle https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  21. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 9. Technology and implementation considerations surrounding Release, Control and Validation https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  22. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 10. Challenges, critical success factors and risks associated with this module https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  23. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • As well as preparing participants for the exam. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  24. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Audience: The Operational Support and Analysis Capability course will be of interest to: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  25. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 1. Individuals who have their ITIL v3 Foundation Certificate (or the ITIL v2 Foundation + v3 Foundation Bridge certificate) who want to purse the intermediate and advanced level ITIL certifications. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  26. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 2. Individuals and / or operational staff who require a comprehensive practical understanding of the Release, Control and Validation processes and how these may be used to enhance the quality of IT service support within an organization, for example: operational staff involved in Change Management, Service Validation and testing, Service Asset and Configuration Management, Knowledge Management, Evaluation, Release and Deployment, Request Fulfilment processes, Technical Management, IT Operations Management and Application Management https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  27. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 3. IT professionals involved in IT Service Management implementation and improvement programs. A typical role includes (but is not restricted to): IT professionals, IT / business managers and IT / business process owners, IT practitioners. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  28. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • By developing participants' knowledge regarding the ITIL framework it will enable: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  29. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 1. The establishment of a common language between the business and IT. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  30. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 2. Readiness for Release, Control and Validation implementation and maintenance https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  31. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 3. Consistency in support of IT Services. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  32. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 4. Staff better understand their role within the entire Service Lifecycle https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  33. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Pre-requisites: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  34. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • ITIL v3 Foundation Certificate in IT Service Management or ITIL v2 Foundation Certificate plus Bridge Certificate. It is highly recommended that you read the Release, Control and Validation book prior to commencement of this program. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  35. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • The program combines short presentations supported by accredited trainer audio. There are also quizzes and exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions and a mock examination help to prepare for the multiple-choice APMG/CSME examination. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  36. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • This program is an eLearning Program. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  37. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • Program Materials https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  38. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 1. Access to presentation with trainer audio https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  39. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 2. The Art of Service Release, Control and Validation Book https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  40. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 3. Exercises + Answers (where applicable) https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  41. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 4. Mock Exam questions https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  42. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • About the Examination and Certification: https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  43. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 1. Completion of the Release, Control and Validation Capability course from an Accredited Training Provider (The Art of Service) is required to sit the exam. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  44. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 2. It is recommended that students should complete at least 12 hours of personal study by reviewing the syllabus and the Release, Control and Validation book in preparation for the examination. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  45. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 3. The exam is a closed book exam with eight (8) multiple choice, scenario-based, gradient scored questions. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  46. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 4. Exam duration is a maximum 90 minutes (candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary) https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  47. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 5. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  48. The ITIL V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION • 6. Pass score is 28/40 or 70% https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html

  49. For More Information, Visit: • https://store.theartofservice.com/itil-v3-release-control-and-validation-rcv-full-certification-online-learning-and-study-book-course-the-itil-v3-intermediate-rcv-capability-complete-certification-kit-second-edition-isbn-9781742441733-ipad.html The Art of Service https://store.theartofservice.com

More Related