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Workforce Development, Inc. A Vertical Alignment Journey

Workforce Development, Inc. A Vertical Alignment Journey. Randy Johnson Executive Director Workforce Development, Inc. June 5, 2012. The Challenge. How to get the right people engaged ( horizontal alignment )? How to serve multiple primary customers ?

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Workforce Development, Inc. A Vertical Alignment Journey

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  1. Workforce Development, Inc. A Vertical Alignment Journey Randy Johnson Executive Director Workforce Development, Inc. June 5, 2012

  2. The Challenge • How to get the right people engaged (horizontal alignment)? • How to serve multiple primary customers? • How to answer to multiplefundingsources? • How to connect the resources with support needed in the field (vertical alignment)? 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  3. About Workforce Development, Inc. Our Mission …is to develop and advance the workforce of Southeast Minnesota 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  4. About Workforce Development, Inc. 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  5. Typical Committee Structure 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  6. Dangers of Typical Committee Structure • Executive Committee makes all important decisions in a vacuum • Other Board members turn over often • Those Board members that stay do so for narrow parochial interests 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  7. WDI Committee Structure 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  8. Typical Career Planning/Placement Model 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  9. Mind the Gap 70% of Minnesota Jobs Will Require Education Beyond High School by 2018 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  10. Working With a Changing Labor Pool 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  11. Jobs Changing Rapidly 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  12. Review of Data Applicant and employee skills • 61% of employers conduct pre-employment testing • 33% of employers believe that the applicant pool does not possess the necessary skills • 20% of employers believe their current employees do not have the technical skills needed to grow the organization 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  13. Review of Data Most common technical skill deficiencies – manufacturing • Machine operation, set-up, maintenance • Safety • Welding • Quality assurance methods • Electronic diagnostics • Basic computer skills 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  14. Review of Data • Most common soft skill deficiencies • Communication skills • Working as a team • Problem solving skills • Basic employability/motivation 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  15. Summary of Findings We validated Anthony Carnevale’s study suggesting 70% of future jobs will require advanced training beyond high school • 86% of all jobs in the survey required more than a high school education to start • 44% of employers – other than IBM & Mayo – required advanced training • However, nearly 100% of those surveyed said on-going training is essential 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  16. WDI’s Career Coaching Model 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  17. Multiple Measurement Puzzle • Too many disparate measures provide confusion • Single dimension measures are over simplified • In public sector, measures can be politicized • Prescribed measurements may not measure anything locally relevant and lead to “creaming” 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  18. Reflections on ROI in Public Sector • Costs/benefit analysis vs. return on investment • Who is the investor? • Who yields the benefits? • What decisions should be made with this information? 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  19. Prescribed WIA Adult Measurements 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  20. WIA Adult ROI 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  21. Typical Vertical Alignment 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  22. Dangers of Typical Alignment • Strong Board/weak staff = power in the hands of the few “Captain May I” doesn’t yield strong dedicated staff • Strong staff/weak Board = inefficient and scatological efforts • Strong Board/strong staff = optimum, however, there still can be a total disconnect 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  23. WDI Career Pathways Vertical Alignment • How can we connect the career planning process to Board policies? • How can we build trust, confidence and professional development in the field? • How can we make sure the Board sees the whole field of view and aligns their resources with the needs in the field? 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  24. Workforce Investment Board Career Pathways Workforce Development, Inc. Activities Resource Deployment

  25. In Summary • We all have multiple customers, multiple measures, Boards and staff • Make sure we have the right, well-trained people present (horizontal alignment) and that we find common ground to connect and support each other (vertical alignment) • Focus on the customer, stay true to your mission 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

  26. Randy Johnson Executive Director 1302 7th Street NW, Rochester, MN 55901 507-292-5180 www.workforcedevelopmentinc.org

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