Marketing Communication

1. Marketing Communication Dr. K.V. Kannan M.B.A., M.F.T., Ph.D. KSR Business School KSR College of Arts & Science Tiruchengode

2. Defining Advertising • Advertising is a paid form of communication, although some forms of advertising, such as Public Service Announcements (PSAs), use donated space and time. • Not only is the message paid for, but the sponsor is identified. • Most advertising tries to persuade or influence the consumer to do something, although in some cases the point of the message is simply to make consumers aware of the product or company

3. Defining Advertising 4. The message is conveyed through different kinds of mass media 5. Advertising reaches a large audience of potential consumers 6. Because advertising is a form of mass communication, it is also nonpersonal

4. Definition “It is paid nonpersonal communication from an identified sponsor using mass media to persuade or influence an audience.” A definition of advertising then includes 6 elements "Advertising is legalised lying"- H G Wells

5. Types of Advertising • Brand Advertising • Retail or Local Advertising • Political Advertising • Directory Advertising • Direct-Response Advertising • B2B Advertising • Institutional Advertising • Public Service Advertising • Interactive Advertising

6. Brand Advertising

7. Retail Advertising

8. Political Advertising

9. Institutional Advertising The shot of a little girl in her study playing with crayons. Cut to a another part of the world... ...a man boards the waiting car. MVO: "No maps for the journeys you make." The little girl sketches landscapes on her notepad as the focus shifts to beautiful outdoors. MVO: "No boundaries, no limits... ...for you are riding on wishes, you are building on hopes." The man gets on a flight and heads home. MVO: "There are bridges to cross... ...and many roads to travel. Every step you make, we are beside you to make a brand new day." A car glides to a smooth halt and the man alights from within. Tiptoeing inside, he spots his daughter... ...in her study, and gives her a big hug from behind. The MVO adds, "From bridges to breakthroughs... ...roads to milestones, houses to homes." Super: 'Aditya Birla Group. The brighter side of life.'

10. Roles of Advertising Advertising can also be explained in terms of four roles it plays in business and in society • Marketing Role • Communication Role • Economic Role • Societal Role

11. Functions of Advertising • Provides product and brand information • Provides incentives to take action • Provides reminders and reinforcement

12. A boy travels to his home town atop a bus and walks past a river... A boy travels to his home town atop a bus and walks past a river... world... ...to get to his grandfather’s home amid green fields.  Seeing him, his grandmother thinks he is her son... ...but he tells her, “Nahin dadi. Main Raj. Aapke Gajju ka beta!” ...“Ab yeh kya lene aaya hai? 22 saal se iske baap ne baat tak nahin ki.” At this, the boy replies... ...“Wohi to karvaane aaya hun daadu.” He dials his father’s number and hands the phone to him. His father apologises on the phone to which the grandfather replies, “Baap ko rulaega kya?” She tells her husband, “Dekho kaun aaya hai, tumhara pota.” But the grandfather says in anger... Voiceover: “Kuch badhan atoot hote hain jaise...” “...Airtel ka network. Desh ke har koney mein, aapke saath.”

13. The Five Players of Advertising • Advertiser • Advertising Agency • Media • Vendor • Audience

14. Characteristics of Effective Ads • To satisfy consumers’ objectives by engaging them and delivering a relevant message • To satisfy advertiser’s objectives and here they want the consumers to buy the products and services

15. Characteristics of Effective Ads Strategy Creativity Execution

16. Current Advertising Issues • Interactive Advertising • Integrated Marketing Communication • Consumer Power • Globalization • Niche Marketing

17. Interactive Advertising

18. Interactive Advertising

19. Advertising and Social Responsibility Ethical Issues • Advocacy • Accuracy • Acquisitiveness

20. Key Issues in Advertising • Puffery Ex: Sparsh (No Tears Bar) • Taste and Advertising Ex: Durex (Happy Father’s Day) • Stereotyping in Advertising (Women in Ads) • Advertising to Children (Freebies) • Advertising Controversial Products (Tobacco, Alcohol etc.)

21. References • William Wells, John Burnett, Sandra Moriarty, Advertising – Principles and Practice, Pearson Education. • Rajeev Batra et al, Advertising Management Pearson Education. • Kenneth E. Clow et al, Integrated Advertising, Promotion and Marketing Communications, Pearson Education. • Rossiter and Percy, Advertising Communications and Promotion Management, Irwin McGraw-Hill. • Kleppner’s Advertising Procedure, McGraw-Hill. • William F. Arens, Contemporary Advertising, McGraw-Hill.

22. Additional References • Philip Kotler, Kevin Lane Keller, Marketing Management 12th Edition, Marketing Management, Pearon Education. • David Ogilvy, Ogilvy on Advertising, Reprint 1995, Priton Books Ltd. • M.G. Parameswaran, Brand Building Advertising, 2001, Tata McGraw-Hill Publishing Company Ltd..

23. Web References • www.adage.com • www.agencyfaqs.com • www.magindia.com • www.estrategicmarketing.com • www.adweek.com • www.businessweek.com • www.mediaweek.com • www.brandweek.com • www.industryclick.com • www.salesandmarketing.com • www.oglivy.com • www.loweworldwide.com

24. Thank You