Deciding On the Right Cloud Service Providers

1. Deciding On the Right Cloud Service Providers

2. More often than not, it is not only the cloud which lets companies down; it's the cloud provider, but then again can service providers convincingly guarantee zero downtime? There have been some high-profile cases of 'cloud failure' over the last few years, which have done a bit to enforce public outlook of cloud reliability. On the other hand, what people often fail to recognize is that it is not the cloud which is erratic, it is the cloud providers. Such cases of cloud service let-down should not discourage people from making use of cloud services, but in its place reinforce the need to hire the right provider. However, even with the right vendor, can zero interruption ever be guaranteed? With the following key constituents in place, there's no reason why not.

3. Next Generation Data Centres A cloud service provider must be making investments in the finest, next-generation data centre technology, to convey an uninterrupted service, which is capable of growing with the client over time. Data centre security must adhere to best practice principles, ideally with an ISO 27001 accreditation, and offer round-the-clock monitoring as well as support. Data centres which offer anything less are best circumvented. A Proactively Examined Network All cloud services sources will claim to offer round-the- clock support, but unluckily not all can deliver that promise. It's vital that the core network is proactively examined 24/7/365, to make sure unbroken access to data and applications when they are needed.

4. Resilient Application Platforms Cloud applications, together with voice, data and desktop must be highly resilient, even though subject to round- the-clock provision from maintenance teams. Platforms must be PCI-certified and ISO 27001 compliant, meeting the utmost standards in security and service. When these three elements syndicate, the chances of downtime are considerably reduced. If cloud providers smear these standards and make enduring commitments to refining their service further, there is no excuse for interruption at all.

5. It's easy for companies to get drawn into gorgeous looking SLAs (Service Level Agreements), which promise 99.999% uptime. On the other hand, often the provider is incapable to honour such assurance which puts its customers in a negotiating position.

6. Conclusion There is little which can recompense for the damage instigated by lengthy outages that can potentially damage the standing and credibility of a commercial, and loads of money in lost revenue. So, next time you perceive about cloud failure doesn't think it's the cloud which is the problem, for the reason that behind each unreliable cloud service, is a variable cloud service provider.