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Sea Travel

Tour operations. Sea Travel. Gatis Blunavs 2008. Cargo-Passenger service. Traditional way of crossing seas 2-180 passengers Meals with ship officers No pointed attractions. Ferries. 1500 operators worldwide no universal standards no universal security rules (welcome to Red Sea 2007?)

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Sea Travel

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  1. Tour operations SeaTravel Gatis Blunavs 2008

  2. Cargo-Passenger service • Traditional way of crossing seas • 2-180 passengers • Meals with ship officers • No pointed attractions

  3. Ferries 1500 operators worldwide no universal standards no universal security rules (welcome to Red Sea 2007?) • Minicruises • around Britain • Norvegian fjords • Panorama (tourist) ferries • International & local ferries

  4. Minicruises • Minicruise passengers - most attractive market for ferry operators • Installations: air-condition, double rooms (en-suite), good food, swimming pool, movies, sauna, shopping, ‘’live’’ attractions • In most cases: 2 nights on ship plus day excursion • Commercial shipments - important segment of revenues. Schedules accordingly.

  5. Local ferries Tourists + locals ‘’island hopping’’ • Canaries • British (Scotch) islands • Greek islands • Fjords

  6. CruiseDestination, not means of transportationTerminology • Port un Starboard (port view - river, sea) • Cabins, Staterooms, upper class: Penthouses, Deluxe suites • Illuminator and window: Porthole, Window; accordingly Outside and Inside rooms • Bed or Berth (Two-bedded, Two-berth, Single Supplement..)

  7. Market overview • Since 60ties - Carribean cruises • 2000. 6,9 millions • 2003. above 8 millions • 2006 11 mil. • 2009. 19 millions • Growth 2005-2006: +6,8% cruises, +8,3% passengers

  8. Market overview 3 • 2006 • 10 biggest companies:9.6 billions passengers,4575 cruises • approx. 2,100 passengers per cruise • 26,000 pax per day depart (146,000 per week)

  9. Itineraries • RTW • Mediterranean • Baltic (Norway, midnight sun) • Carribean

  10. Itineraries 2 • Alaska Dep San Francisco, Seward, Vancouver PoC Hubbard Glacier, ]uneau, Prince William Sound, Skagway • Caribbean Dep Fort Lauderdale, Miami, Port Canaveral, Barbados, San Juan, Montego Bay PoC Key West, Puerto Rico, Virgin Islands, Barbados, Aruba, Jamaica, Curacao,Cayman Islands, Cozumel, Tampa, Grenadines, Trinidad and Tobago,Martinique, Antigua

  11. Hawaii Dep Acapulco, Honolulu, Los Angeles, Vancouver PoC Honolulu, Fanning Island, Hilo, Kona, Lahaina, Maui • Panama Dep Fort Lauderdale, Acapulco, Miami PoC Aruba, Curacao, Cartagena, Puerto Caldera, Colon • South America Dep Rio de Janeiro, Buenos Aires, Santos PoC Falkland Islands, Montevideo, Recife, Valparaiso • Canaries Dep Dover, Gran Canaria, Southampton, Tenerife PoC Agadir, Lanzarote, Funchal, Lisbon, La Palma, Vigo

  12. Mediterranean Dep Istanbul, Barcelona, Genoa, Southampton, Limassol, Palma PoC Gibraltar, Malaga, Menorca, Monte Carlo, Naples, Tunis, Rome, Palermo,Athens, Malta, Dubrovnik, Corfu, Alexandria, Kusadasi, Rhodes, Tangier,Antalya, Venice • Baltic and Norway Dep Dover, Southampton, Copenhagen, Harwich PoPoC Kiel, Amsterdam, Oslo, Bergen, Riga, Stavanger, Tromso, Aalesund, Rostock, St. Petersburg, Hammerfest, Flam

  13. Far East Dep Phuket, Bangkok, Singapore, Hong Kong PoC Port Klang, Ho-Chi MJab, City, Koh Samui, Bali, Taipei, Fencing, Tokyo, Krabi, saw Surabaya, Beijing • Round the World Dep Dover, Southampton, Los Angeles, Miami, New York PoC Up to 60 ports in approximately 90 days.

  14. Market overview 3 • River cruises • Growth approx. 20% per year 1. Nile 2. Rein 3. Danube • Russian rivers / channels • Polish (Augustov) channels ?

  15. Tourist Motivation • Luxury Life, La Dolce Vita..) • Excellent entertainment – all effortless • Dining un Entertainment? (Cunard Lines) • Activities un Entertainment? • Honeymooning • You have deserved it • Friends / relatives together • Belonging to Own’s Social Strata / or illusion (Celebrities)

  16. Entertainment (Activities) and meals as means of sale • Day Entertainment (lectures, courses) • Evening entertainment • Purseŗ’s services

  17. Day entertainment

  18. Evening entertainment • Classical music • Shows • Piano bars • Karaoke • Dancing • Movies (comics etc.) • Varietee • Lectures

  19. Life on ship • Cruise Office (arī Purser’s Office) • Info • Post & Banking • Safeboxes • Exchange • Radio, satellite phone • All documentation for shore excursions (visa, boarding cards, custom cards…) Currency of cruise mentioned in brochure

  20. Life on ship 2 • Dress code • Info in Brochures • Two sets of clothing (day and evening) • More expensive – more formal (coctail-dress, suits) • Always few occassions for formal attire • Always occassions for fancy dress (for those wishing)

  21. Life on ship 3 • Gratuities • Who is who in crew • Cabin & dinning-room stewards • Bar 10-15% service charge ad-on • Stewards tipped by client • 10% of total costs - guidelines to shared summary gratuities

  22. Life on ship 4 • Shore excursions (additional) • Information folders about port (city) • Paln • Views • History • Time ashore • Tenders

  23. Life on ship 5 • Hospital services • Full cost • Additional insurance • after 75 may demand health check • Disabilities must be declared before trip • Number of wheelchairs restricted

  24. Tourist expenses • Flight included? • Included (Fly/Cruise) • Not included • Discount when tourist turns up at Port of Embarkation (PoE) on his own

  25. Tourist expenses 2 • Included in price: • All meals (cuisine) • All activities (incl.equipment) & entertainment • Port taxes, government fees • Room service • Flights - to/from (Fly/Cruise)

  26. Additional expenses / discounts • Not included: • insurance • Local taxes (if any) • Nights before / after cruise • Ad-on (shore) excursions • Tips • Discounts: • Cruise-only (client refuses included flight) • Children • Early (early!) booking

  27. Calculation of tourist ‘’density’’to spot difference among cruise ships Who offers more space & comfort? Per Passenger Space Ratio Sometimes: Space to Guest ratio GRT:pax= a) 32,02 b) 16,64 c) 51,14 d) 19,44 QM2: 57,2

  28. Crew to Guest Ratio …While the crew-to-guest ratio looks pretty low in the brochure, much of the crewactually works behind the scenes and is not permitted any guest interaction… …Most luxurious ship to sail in Tahiti on a year-round basis; Only 320 guests;Crew to guest ratio of 1 to 1.5; Space to guest ratio of 60, ......GUEST EMBARKING on the Queen Mary 2—the world's newest, ... Some 1250 crew members cater to upwards of 2600 passengers, a cozy ratio for guests… Staffing policy and conduct code

  29. Knots • 1 knot = 1 nautical mile per hour • 1 m/s = 3.60 km/h = 2.24 mi/hr = 1.94 knots • 10 km/h = 5.6 knots • Choice of personell by nationality (British Nannies)

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