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Marketing Analytics TR 10:50 – 12:05 am Professor Fahri Unsal 12/15/2011. THE FACEBOOK EFFECT. Elma Borcilo Jason Rozet Didi Shum Alexandra Romanet Katy Komaromi. OBJECTIVES. Jason. Find out what purposes influence usage of Facebook
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Marketing Analytics TR 10:50 – 12:05 am Professor FahriUnsal 12/15/2011 THE FACEBOOK EFFECT Elma Borcilo Jason Rozet Didi Shum Alexandra Romanet Katy Komaromi
OBJECTIVES Jason • Find out what purposes influence usage of Facebook • Duration of Facebook usage vs. level of satisfaction • Number of Friends vs. level of satisfaction • Privacy Settings
IMPORTANCE / IMPLICATIONS Katy • Gain a better understanding of current attitudes towards Facebook • The impact Facebook has on users’ lives • Reflect purposes of Facebook usage by 18-24 segment
HYPOTHESIS Elma • Shorter usage periods will reflect higher satisfaction and an attitude that Facebook has a positive impact. • College-age respondents primarily use Facebook for staying in touch and looking at other users’ pictures. • College-age respondents will have higher participation rates in Facebook games and other applications. • The majority of respondents will respond that Facebook has sparked arguments. • The majority of respondents will have tightened their privacy settings
METHODOLOGY Jason • Survey was distributed through multiple channels online: • Social Media • Facebook (event and status updates) • Twitter (tweets) • Google+ (status updates) • Email • Ithaca College listservs • Personal contact libraries
SURVEY DESIGN Sasha • All respondents aged 18+ • Many “Yes or No” questions • Duration of Facebook usage • Method of Facebook access • Time spent on Facebook / work / games • Effect of Facebook on users’ lives • Privacy settings • Likert Scale questions
CONCLUSIONS Didi Majority of respondents: • Undergraduate students (77.3%) • Female (66.7%) • Aged 18 – 24 (92.8%) • Using Facebook for 3 – 5+ years (92.7%) • Access from desktop computer (98%) • Have over 500 friends (51.5%)
CONCLUSIONS (continued) Didi Majority of respondents: • Don’t play Facebook games (81.1%) • Positively affected by Facebook (73%) • Haven’t argued because of Facebook (52.7%) • High privacy settings (79.6%)
CONCLUSIONS (continued) Didi Majority of respondents: • Haven’t used Facebook for job (72.3%) • Facebook isn’t main connector to friends (64.4%) • Friends with family members (93.7%) • Excited by Facebook (63.2%)
CONCLUSIONS (continued) Didi Majority of respondents: • Maintain friendships (92.9%) • Do not seek relationships (66%) • Send messages (94.9%) • Look at pictures (92.4%) • Remember birthdays (87.8%) • Keep up with events (66.9%) • Do not find employment (71.6%)
CONCLUSIONS (continued) Elma Majority of respondents: • Seek new products or brand info (63.5%) • Chat function (60.9%) • Don’t play games (80.2%) • Do not check-in to locations (77.6%) • Create events (59.9%)
Crosstabulation:Approximately how many friends do you have on Facebook? * Do you think Facebook negatively or positively affects your life? Sasha
Crosstabulation:Approximately how much time per day do you spend on Facebook? * Do you think Facebook negatively or positively affects your life? Sasha
Summary Elma • Did not prove or disprove that shorter usage periods will reflect higher satisfaction and an attitude that Facebook has a positive impact. • Proved that college-age respondents primarily use Facebook for staying in touch and looking at other users’ pictures. • Disproved that college-age respondents will have higher participation rates in Facebook games and other applications. • Disproved that the majority of respondents will respond that Facebook has sparked arguments. • Proved that the majority of respondents will have tightened their privacy settings
RECOMMENDATIONS Jason • More focused topic • Adjusted thesis • More narrow target population • Make age a categorical question • Ask questions using images or video • Increase sample size • Include more questions about perceptions
THANK YOU Questions? Comments? Compliments?