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The Pieces Of Crisis and Emergency Risk Communication Planning

CERC PLAN. The Pieces Of Crisis and Emergency Risk Communication Planning. Northeast Colorado Health Department. W HO W E A RE. CERC PLAN. Northeast Colorado Health Department. Rural health district covering 6 counties. 9,200 square miles. 70,000 population. W HO W E A RE.

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The Pieces Of Crisis and Emergency Risk Communication Planning

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  1. CERC PLAN The Pieces OfCrisis and Emergency Risk Communication Planning Northeast Colorado Health Department

  2. WHO WE ARE CERC PLAN Northeast Colorado Health Department • Rural health district covering 6 counties • 9,200 square miles • 70,000 population

  3. WHO WE ARE CERC PLAN Northeast Colorado Health Department • Number of full-time PIOs in our health district in the emergency response field … 1

  4. PIECE BY PIECE CERC PLAN Northeast Colorado Health Department resources media equipment deadlines policy staffing coordination Why Plan? messages spokespersons authorization continuity fact sheets risk partners procedures audiences contacts monitoring

  5. NO PLAN = CHAOS

  6. FIND THE PEOPLE CERC PLAN Northeast Colorado Health Department Where to Start? NCHD Emergency Communication Team

  7. FIND THE PEOPLE CERC PLAN Northeast Colorado Health Department FP Clerk bilingual PIO HCP coordinator Admin bilingual EH representative Admin bilingual

  8. FIND THE PEOPLE CERC PLAN Northeast Colorado Health Department • Sell Management on the idea • Sell staff on the idea • Train the team in basic PIO duties, as well as risk communication training • Train the team to the CERC plan • Keep the team interested

  9. DON’T SCARETHE PEOPLE CERC PLAN Northeast Colorado Health Department Now What?

  10. CREATE THE PIECES CERC PLAN Northeast Colorado Health Department • Split team according to duties • PIO • Internal Communications • External Communications • Create Job Action Sheets • Specific duties and check boxes for immediate, intermediate and extended actions • Make those jobs as easy as possible • Check off lists • Templates

  11. PUT IT TOGETHER CERC PLAN Northeast Colorado Health Department

  12. MISSING PIECES CERC PLAN Northeast Colorado Health Department • JIC Protocol • Plans are currently in the works to sit down and hammer this out. • Identify more PIOs in the area • Finding it somewhat difficult to identify everyone we need – still have gaps in every county • Pinpoint special populations and resources • Community meetings • Test the plan and share with partners • Exercise on June 2

  13. CERC PLAN Northeast Colorado Health Department Questions?

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