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Unified Control Panel Framework and Product Implications

Unified Control Panel Framework and Product Implications. GSD IS April 9, 2010. Terminology. Direct Users = People who purchase products directly from Verio ( ie , Retail customers, the Partner or OEM themselves)

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Unified Control Panel Framework and Product Implications

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  1. Unified Control Panel Framework and Product Implications GSD IS April 9, 2010

  2. Terminology • Direct Users = People who purchase products directly from Verio (ie, Retail customers, the Partner or OEM themselves) • Indirect Users = People who purchase THROUGH one of the direct users listed above (ie, end customers of an OEM or Partner)

  3. Objectives • Centralized user experience for interacting with Verio products • Common look and feel across all Verio web interfaces • Direct users will go to one location to access all Verio services • Available to direct and indirect users

  4. We work like an OEM OEM Portal (ie, AT&T, Cbeyond Online) “Verio OEM Portal” (MyPortal) Verio Products Verio Products

  5. What is being created • Centralized framework to present users with one starting point and role-driven features • First goal with framework is to merge support and Backroom functionality Support Backroom MyPortal

  6. How it works • Framework hosted in distributed server infrastructure • Various applications run remotely surfaced within iframe • SSO and unified template provide more seamless experience Master Navigation iframe Backroom Etc… Hosting CP SSO Support Command Center

  7. Framework Demo (Backroom)

  8. Working together, we need: From Product Teams: • Verio “Brand” within control panels to surface new “headerless” UI • SSO enabled so users are not prompted for an additional login From GSD IS Team : • Master look and feel: available at http://www.jfaller.sanjose14-verio.com/unification_v1/ • SSO information • Implementation support

  9. Framework Demo (Signature)

  10. Details • Product teams will need to support different views via branding to accommodate different OEM needs (Verio being one of them) • Template/CSS synchronization needs to be coordinated because we are not all working in the same development frameworks • Master icon library will be produced shortly for consistency across products • As we work with each team on implemention, we will assist in style definition and central publication

  11. Open Discussion Thank You!

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