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The presentation describes about some tips to consider when choosing a Debt Collection agency.
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When to hire a Collection Company? It’s time to start thinking about hiring a collection agency if: • New customers do not respond to your first • You’ve agreed to a payment plan, but the customer does not follow through • A customer completely denies responsibility for the debt. Without a collection agency, these debts are rarely recovered • The customer makes unfounded complaints about your business, product or service as an excuse not to pay • The customer is going through a serious personal situation such as a divorce. Often, one spouse blames the other for the debt. • The customer has a long history of being financially irresponsible.
How to hire a Collection Company? • It is important to hire a collection agency that has an established track record of successful collections in your industry • The agency needs to be familiar with the terminology in your industry, and the rules or regulations set forth by state or federal agencies governing your industry, if applicable
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