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Chapter 9

Chapter 9. Strategies for Information Management. Agenda. Characteristics of information Objectives of information management Information resource management (IRM). Characteristics of Information. Accuracy Low cost Accessibility Stability Safety Timeliness Flexibility Relevance

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Chapter 9

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  1. Chapter 9 Strategies for Information Management

  2. Agenda • Characteristics of information • Objectives of information management • Information resource management (IRM)

  3. Characteristics of Information • Accuracy • Low cost • Accessibility • Stability • Safety • Timeliness • Flexibility • Relevance • User friendly • Availability • Others?

  4. Objectives of Information Management • Improve efficiency and effectiveness of information processes • Provide quality information to the business

  5. Improve Information Process • Integrated infrastructure and architecture of information • Good data dictionary & information resource dictionary system (IRDS) • High level languages • Database, data warehouse, & data mining • Policy & procedure for data collecting, storing, transmitting, disseminating, updating, archiving, & depleting

  6. Quality Information • Delivering value information to the business for making the right decisions • Improving the effectiveness of processes and their outcomes • Providing timely and focused performance information • Improving the productivity and effectiveness of the management and staff

  7. Information Resource Management (IRM) - I • Objective: identifying , acquiring , and managing the information resources needed to satisfy information needs • Organization: chief information officer (CIO) and information system department

  8. Information Resource Management (IRM) - II • Information resources • IS infrastructure (hardware, software, network, & data) • Information and knowledge • Proprietary information technology • Technical skills of the IT staff • End users • Business managers • Business processes

  9. Information Resource Management (IRM) - III • Functions • Staffing: in house or outsourcing • Organizing • Purchasing: hardware & software • Controlling: data, information, hardware & software • Security

  10. Points to Remember • Characteristics of information • Objectives of information management • Information resource management (IRM)

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