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Is it Circ or is it ILL? Blurring the resource sharing line with Worldcat Navigator

Is it Circ or is it ILL? Blurring the resource sharing line with Worldcat Navigator Caroline Mann Head , Public Services WW Clark Library University of Portland. Colorado ILL Conference, 2009. Orbis Cascade Membership. Oregon & Washington Private & Public, 2-year & 4-year

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Is it Circ or is it ILL? Blurring the resource sharing line with Worldcat Navigator

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  1. Is it Circ or is it ILL? Blurring the resource sharing line with Worldcat Navigator Caroline Mann Head, Public Services WW Clark Library University of Portland Colorado ILL Conference, 2009

  2. Orbis Cascade Membership Oregon & Washington Private & Public, 2-year & 4-year Colleges, Universities,Community colleges Members serving 600 – 42,000 students (FTE)

  3. 36 Members Central Oregon Comm. College Central Washington University Chemeketa Community College Clark College Concordia University Eastern Oregon University Eastern Washington University George Fox University Lane Community College Lewis & Clark College Linfield College Mt. Hood Community College Oregon State University Oregon Health & Science Univ. Oregon Institute of Technology Oregon State University Pacific University Portland Community College Portland State University Reed College Saint Martin’s College Seattle Pacific University Seattle University Southern Oregon University The Evergreen State College University of Oregon University of Portland University of Puget Sound University of Washington Walla Walla College Warner Pacific College Washington State University Western Oregon University Western Washington University Whitman College Willamette University 7 Puget Sound 213,000 student FTE 5 Eastern 20 Willamette Valley 2 Central Cascade Range 2 Southern

  4. Major Programs Summit Borrowing • Fast Turnaround (2-3 days) • Self service – no staff vetting of requests • Many formats • “Mature” Policies & Procedures • No restrictions on the numbers of requests a patron can make

  5. Summit Borrowing • 28.7 million items; 9.2 million unique titles • Requests: 456,109 last year • Fulfillments: 433,117 last year (~ 95%)

  6. Why the Move? “Moving to the Network Level” – April 2006 Retreat • Next Generation Systems • Discovery: Aquabrowser, Encore, Endeca, Local development, WorldCat Local, Primo, etc. • Resource Sharing Systems • Data Harvesting

  7. Navigator Set Up Choices Effecting ILL • Keep same policies • Encourage loaning of more formats • Reconcile catalog with OCLC • Handling failed requests

  8. Worldcat Local effects on ILL - UW • 62% increase in Summit borrowing • 114% increase in ILL borrowing requests

  9. Pre & Post Nav Stats (Returnables)

  10. Pre & Post Nav : Daily Requests

  11. UP Borrowing Stats Dec 08-Mar 09 • 7% increase in Summit + ILL combined • 11% decrease in Summit requests • 190% increase in ILL requests • Summit fill rate at 77% (from 95%)

  12. What accounts for the ILL increase? • Configuration issues • Expanded world view • Seamless bridge to ILL for items not owned in Summit

  13. Issues/Fallout/Questions • Multiple editions in OCLC • Multi-volume problem • Multiple OCLC numbers in bib records • Popular culture items (movies & CDs) • Best Sellers – Stephanie Meyer • Rare/Aesoteric materials

  14. Issues (cont.) • Book Chapters/Articles • Material never picked up • Need by Date • Staffing Challenges

  15. The Future? • Boundaries more blurred, systems more integrated • Requesting platform irrelevant to patrons • Search for efficiencies on the staff side of “Resource sharing” • Centralized paging, packaging? • Sharing of staff? • More patron education on discovery side

  16. Questions?? Contact Info Caroline Mann Head, Public Services WW Clark Memorial Library University of Portland mann@up.edu 503-943-7420

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