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Outpatient Service

Outpatient Service. SAP Best Practices. Purpose, Benefits, and Key Process Steps. Purpose This scenario deals with an outpatient process for a patient to visit a specialist from respiratory medicine department. Benefits

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Outpatient Service

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  1. Outpatient Service SAP Best Practices

  2. Purpose, Benefits, and Key Process Steps • Purpose • This scenario deals with an outpatient process for a patient to visit a specialist from respiratory medicine department. • Benefits • This complete outpatient treatment process starts with the scheduling of the appointment, the administrative tasks include such as creating the outpatient visit, payment, examination and taking medicine from pharmacy, etc.

  3. Purpose, Benefits, and Key Process Steps • Key Process Steps • Creating preregistration • Creating Admission • Diagnosing • Blood Testing • Diagnosing and Prescribing • Receiving Payment • Drugs issuing

  4. Required SAP Applications and Company Roles • Required SAP Applications • Enhancement package 5 for SAP ERP 6.0 • Company Roles • Clinical Work Station

  5. Detailed Process Description Zhang Wan had a cough three days ago. He calls the hospital to make an appointment. He is preregistered and is told the date and time of the appointment. This complete outpatient treatment process starts with the scheduling of the appointment, the administrative tasks include such as creating the outpatient visit, payment, examination and taking medicine from pharmacy, etc.

  6. Process Flow Diagram Outpatient Service Event Patient calls for Preregistration End Service person in Preregistration Center Preregistration doctor Doctor in Respiratory Medicine Outpatient Diagnose, material consumption & close case Diagnose, ask for blood tests Service person in Outpatient Admission Admission Receive payment Receive payment for blood tests Receive payment for drugs Doctor in lab. Test & input test result Pharmacist in outpatient pharmacy Issue drugs

  7. Diagram Connection Legend <Function> Hardcopy / Document External to SAP Financial Actuals Business Activity / Event Budget Planning Unit Process Manual Process Process Reference Existing Version / Data Sub-Process Reference Process Decision System Pass/Fail Decision

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