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Exchange Server 2010 SP1 Tips and Tricks

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Exchange Server 2010 SP1 Tips and Tricks

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    1. Scott Schnoll Principal Technical Writer Microsoft Corporation Exchange Server 2010 SP1 Tips and Tricks

    3. Agenda Session Objective(s): Lots of Tips SP1 Improvements Takeaways Exchange Server 2010 Rocks!

    4. The Basics

    5. Exchange Server 2010 Is… RTM’d October 8, 2009 GA since November 9, 2009 Downloadable from Microsoft Download Center http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=05741f65-2a7b-4070-879f-d74208d6171d Hosting nearly 40 million mailboxes in the cloud!

    6. Exchange Server 2010 SP1 Is… Currently under development Public Beta available (test use only!) http://bit.ly/dw7XL2 Build no. 14.01.0180.002 Public SP1 content http://technet.microsoft.com/en-us/library/ff459257(EXCHG.141).aspx Currently running on 134,000 Mailboxes in MSIT 477,836 Mailboxes in TAP

    7. EXCHANGE SERVER 2010 SP1 RELEASED TO WEB! ANNOUNCEMENT

    8. Exchange Server 2010 SP1 Is… Signed off for Released to Manufacturing (RTM) at 11:08 AM PST on August 23, 2010 Released to Web (RTW) at 9:00 AM PST on August 25, 2010 (less than 8 hours ago!) Now available for WW download! http://go.microsoft.com/fwlink/?LinkID=199950 Build no. 14.01.0218.015 Supporting more languages than ever before Unified Messaging languages: 25 Client languages: 55 Server languages: 15

    9. Exchange Server 2010 Is… Available in three Server Editions Standard Edition (retail and volume) MPC: 0264-385 Enterprise Edition (volume only) Includes all Exchange 2010 Standard features, plus support for up to 100 databases per server MPC: 0264-2871 Coexistence Edition (volume only) This is a Standard Edition SKU designed to be a “gateway” for upgrading from previous versions of Exchange to Exchange 2010 Online MPC: 0264-2942 (offered for free) MPC = Microsoft Product Code Standard and Enterprise evaluation mode will report themselves as “Trial Edition”MPC = Microsoft Product Code Standard and Enterprise evaluation mode will report themselves as “Trial Edition”

    10. Exchange Server 2010 SP1… Includes a new “Hosting Mode” Installed using Setup.com /hosting switch No GUI Setup for Hosting Mode Requires new forest in Windows 2008 FFL Includes cmdlets for creating and configuring Tenant Organization Uses Service Plans to enable/disable specific features for Tenant Organizations Uses Mailbox Plans during user provisioning to automatically populate user properties and assign default permissions

    11. Hosting Mode Limits Features not available in Hosting Mode Co-existence with Exchange 2003 or Exchange 2007 Exchange Management Console Public Folders Unified Messaging or Edge Transport roles Federation Cross-premise message tracking Cross-premise calendar sharing IRM Support for Outlook 2003 Active Directory: Split Permissions; Multi-domain forests Setup switches: EnableLegacyOutlook, LegacyRoutingServer, AdamLdapPort, PrepareLegacyExchangePermissions, ActiveDirectorySplitPermissions, AddUMLanguagePack, RemoveUMLanguagePack

    12. Deployment

    13. Setup – General Windows Server 2008 SP2 Platform Pre-reqs .NET Framework 3.5 SP1 .NET Framework 3.5 Family Update Windows Management Framework (WinRM 2.0 and Windows PowerShell v2) RTM: Hub / Mailbox: Microsoft Filter Pack SP1: Hub / Mailbox: Office 2010 Filter Packs Windows Server 2008 R2 Platform Pre-reqs RTM: Hub / Mailbox: Microsoft Filter Pack SP1: Hub / Mailbox: Office 2010 Filter Packs On Exchange 2010 RTM, you can meet the pre-requsite by installing 2007 Office System Converter: Microsoft Filter Pack. However, it is recommended that you upgrade to the Microsoft Office 2010 Filter Packs.On Exchange 2010 RTM, you can meet the pre-requsite by installing 2007 Office System Converter: Microsoft Filter Pack. However, it is recommended that you upgrade to the Microsoft Office 2010 Filter Packs.

    14. Setup – General (SP1) Required Hotfixes Client Access Servers KB983440 – Win7 rollup package (PR for QFE 810219) KB977020 – FIX: An application…throws an exception on a computer that is running Windows 7 KB982867 – WCF: Enable WebHeader settings on the RST/SCT Optional: additional fix for WCF (KB972251) for specific scenario where smartcards are being used to authenticate access to ECP

    15. Setup – General (SP1) Required Components Unified Messaging Servers UCMA – Unified Communications Managed API 2.0, Core Runtime (64-bit) Microsoft Server Speech Platform Runtime (x64)

    16. Setup – General Automate Windows 2008 SP2 OS pre-reqs ServerManagerCmd -i RSAT-ADDS Web-Server Web-Metabase Web-Lgcy-Mgmt-Console Web-ISAPI-Ext NET-HTTP-Activation Web-Basic-Auth Web-Digest-Auth Web-Windows-Auth Web-Dyn-Compression RPC-over-HTTP-proxy Web-Net-Ext –Restart Pre-defined XML files available with build Typical Install (M/H/C) ServerManagerCmd -ip <Exchange install files>\Scripts\Exchange-Typical.xml -Restart Above example is my recommended OS pre-reqs for an all-in-one server. RSAT-ADDS is needed only on first server installed so schema can be extended (if that operation has not already been performed). I recommend installing it on all servers just to have the management tools. RPC-Over-HTTP is needed on CAS servers only. The other IIS components are needed on CAS only, as well, but very useful to have on all Exchange servers for management purposes.Above example is my recommended OS pre-reqs for an all-in-one server. RSAT-ADDS is needed only on first server installed so schema can be extended (if that operation has not already been performed). I recommend installing it on all servers just to have the management tools. RPC-Over-HTTP is needed on CAS servers only. The other IIS components are needed on CAS only, as well, but very useful to have on all Exchange servers for management purposes.

    17. Setup – General Automate Windows 2008 R2 OS pre-reqs Use Add-WindowsFeature cmdlet instead of Server Manager or ServerManagerCmd Import-Module ServerManager Add-WindowsFeature NET-Framework,RSAT-ADDS,Web-Server,Web-Basic-Auth,Web-Windows-Auth,Web-Metabase,Web-Net-Ext,Web-Lgcy-Mgmt-Console,WAS-Process-Model,RSAT-Web-Server,Web-ISAPI-Ext,Web-Digest-Auth,Web-Dyn-Compression,NET-HTTP-Activation,RPC-Over-HTTP-Proxy –Restart http://technet.microsoft.com/en-us/library/bb691354(EXCHG.141).aspx

    18. Setup – General Automate platform pre-reqs FilterPackx64.exe /quiet /norestart dotNetFx35setup.exe /quiet /norestart Client Access servers Net.Tcp Port Sharing service set to Automatic start Need to manually set on Windows 2008 SP2 Set-Service NetTcpPortSharing -StartupType Automatic It is not a pre-req to have the service started, but you do want it set to Automatic startup and running on CAS servers. This is necessary for moving mailboxes. The Microsoft Exchange Mailbox Replication Service (MRS), which runs on CAS role, listens on TCP port 808. *-MoveRequest cmdlets also use TCP port 808 to communicate with the MRS instances. In order for more than one WCF Services listening on TCP to co-exist on the same box, all services need to implement port sharing; thus, the dependency on Net.Tcp Port Sharing service.It is not a pre-req to have the service started, but you do want it set to Automatic startup and running on CAS servers. This is necessary for moving mailboxes. The Microsoft Exchange Mailbox Replication Service (MRS), which runs on CAS role, listens on TCP port 808. *-MoveRequest cmdlets also use TCP port 808 to communicate with the MRS instances. In order for more than one WCF Services listening on TCP to co-exist on the same box, all services need to implement port sharing; thus, the dependency on Net.Tcp Port Sharing service.

    19. Setup – New Experience (SP1) Install required Windows Roles and Features RTM -> SP1 Upgrade Setup.com /m:upgrade /installwindowscomponents If you select the option to install Windows roles and features, progress is shown and the appropriate roles and features are installed. If a reboot is required, you will have to reboot the server and launch Setup.com again with the /InstallWindowsComponents parameter. If the Windows roles and features were correctly installed, Setup.com will continue.If you select the option to install Windows roles and features, progress is shown and the appropriate roles and features are installed. If a reboot is required, you will have to reboot the server and launch Setup.com again with the /InstallWindowsComponents parameter. If the Windows roles and features were correctly installed, Setup.com will continue.

    20. Setup – New GUI Experience (SP1) Apply strict split permissions security model Typically used by large orgs that completely separate responsibility for management of Exchange and Active Directory between different groups of people Removes ability for Exchange servers and admins to create Active Directory objects, such as users, groups and contacts, as well as the ability to manage non-Exchange attributes on those objects

    21. PLANNING AND DEPLOYMENT Tools

    22. Exchange Server Pre-Deployment Analyzer http://msexchangeteam.com/archive/2010/02/24/454083.aspx Focuses on overall topology readiness Performs analysis of Exchange 2003/2007 Supported on Windows 7, Windows Vista SP2, Windows Server 2008 SP2, Windows Server 2008 R2, and Windows Server 2003 SP2

    23. Exchange Server Deployment Assistant http://technet.microsoft.com/en-us/exdeploy2010 Upgrade from Exchange 2003 Upgrade from Exchange 2007 Upgrade from Exchange 2003/2007 New Exchange 2010 Org

    24. Mailbox Server Requirements Calculator http://msexchangeteam.com/archive/2009/11/09/453117.aspx User profile High availability architecture Server's CPU platform Storage architecture Backup architecture Network architecture

    25. Mailbox and Public Folder Databases

    26. Databases 101 Database is ESE, but with significant changes Maximum recommended size is 2 TB Each Standard Edition server supports maximum of 5 databases (active or passive) + 1 recovery database Each Enterprise Edition server supports maximum of 100 databases (active or passive) + 1 recovery database Mailbox and public folder databases Public folders supported until at least 2019

    27. Databases 101 Database name and file locations can be specified as part of Setup.com /Mdbname (name for default mailbox database) /DBFilePath (path for default mailbox database) /LogFolderPath (log path for default mailbox database) Databases are global objects and are therefore managed globally Database names must be unique in Org New in SP1 - New-MailboxRepairRequest cmdlet allows you to detect and repair mailbox corruptions while leaving the mailbox database online; New-PublicFolderDatabaseRepairRequest is new for public folder databases

    28. Mailbox Auditing (SP1) Audit mailbox access by administrators, delegates, and mailbox owners Audit actions taken on mailbox items such as Moving or deleting a message Using SendAs or SendOnBehalf rights to send messages Accessing a mailbox folder or a message Use ECP to generate report on non-owner access Use the Shell to search mailbox audit logs

    29. Mailbox Auditing (SP1) Enable/disable mailbox auditing Set-Mailbox -Identity “Scott Schnoll” -AuditEnabled $true Set-Mailbox -Identity “Scott Schnoll” -AuditEnabled $false Specify specific logging settings Set-Mailbox -Identity “Scott Schnoll” -AuditDelegate MessageBind,FolderBind Search audit log Search-MailboxAuditLog -Identity sschnoll -LogonTypes Admin,Delegate -StartDate 1/1/2010 -EndDate 12/31/2010 -ResultSize 2000 Search-MailboxAuditLog -Mailboxes sschnoll,rsmith -LogonTypes Admin,Delegate -StartDate 1/1/2010 -EndDate 12/31/2010 -ResultSize 2000 MessageBind is when someone opens a message or views it in preview pane. FolderBind is when a folder is accessed. Copy, HardDelete, Move, MovetoDeletedItems, SendAs, SendOnBehalf, SoftDelete and Update are other activities that can be audited.MessageBind is when someone opens a message or views it in preview pane. FolderBind is when a folder is accessed. Copy, HardDelete, Move, MovetoDeletedItems, SendAs, SendOnBehalf, SoftDelete and Update are other activities that can be audited.

    30. Public Folder Client Permissions Get-PublicFolderClientPermission Displays permissions for public folders Get-PublicFolderClientPermission "\Sales\09" Get-PublicFolderClientPermission "\Sales\09" -User ScottS -Server MBX4 | FL New in SP1 – Public folder management console allows you to view and modify client permissions

    31. Mailbox Data Import/Export (SP1) Import from or export to PST files asynchronously using new cmdlets and MRS (Mailbox Replication service) By default, Exchange exports and imports all empty folders, special folders, and subfolders to the target location Specify folders using IncludeFolders or ExcludeFolders parameters See Understanding Mailbox Import and Export Requests for full details Special folders include Inbox, Deleted Items, Drafts, Junk E-Mail, Outbox, Sent Items, Journal, Calendar, Contacts, Notes, TasksSpecial folders include Inbox, Deleted Items, Drafts, Junk E-Mail, Outbox, Sent Items, Journal, Calendar, Contacts, Notes, Tasks

    32. Mailbox Assistants Troubleshooter (SP1) Mailbox Assistants perform event-based and time-based functions (e.g., free/busy, resource booking, conversations, calendar repair, etc.) Test-AssistantHealth can be used to verify the health of the Microsoft Exchange Mailbox Assistants services, to recover from health issues, and to report on the diagnosis or recovery action Includes ResolveProblems parameter which can Start the service if it is not running Restart the service if it is hung or deadlocked for more than 15 minutes

    33. Database Log Growth Troubleshooter (SP1) Troubleshoot-DatabaseSpace.ps1 detects excessive log growth issues and takes action By default Runs every 15 minutes to determine available free space If free space < 25%, tools runs an algorithm to determine if excessive log growth is cause If it is cause, the tool quarantines or throttles mailboxes causing excessive growth, as appropriate Defaults defined in StoreTSConstants.ps1

    34. Database Log Growth Troubleshooter (SP1) Tracks a variety of metrics, such as log generation rate and available disk space for database and log file disks Determines top 25 users that accessed mailbox database during the last one-hour period Quarantines mailboxes for 6 hours (users have no access to email) If it cannot drop the generation rate, it logs an event, removes the database from provisioning If it quarantines more than 10 users, this could indicate a systemic issue that requires further attention.If it quarantines more than 10 users, this could indicate a systemic issue that requires further attention.

    35. Database Latency Troubleshooter (SP1) Troubleshoot-DatabaseLatency.ps1 used by SCOM, but can be used outside of SCOM as a schedule task Defaults defined in StoreTSConstants.ps1 Checks for database latencies above value of LatencyThreshold (default is 70 ms) Checks disk’s transfer rate against read rate and read latency performance counters Checks to see if any user is using more than one thread for duration of TimeInServerThreshold (default is 10 min)

    36. Database Latency Troubleshooter (SP1) Disk’s transfers-per-second rate < DiskReadRateThreshold Disk’s seconds-per-transfer rate > DiskReadLatencyThreshold If both conditions are true, it indicates that disk has high latency under low load, which often means the disk is going bad and needs replacing User using more than one thread for duration of TimeInServerThreshold Mailbox quarantined for 6 hours

    37. the Power of PowerShell

    38. What Edition am I running? Quick, easy way to tell Edition of each Exchange Server Get-ExchangeServer | ft Name, Edition Get-ExchangeServer <Server> | fl Edition

    39. What Version am I running? Get version information for all Exchange servers Get-ExchangeServer | ft Name, *Version* Get version information for specific Exchange server Get-ExchangeServer <Server> | ft Name, *Version*

    40. Mailbox Database Backup Status Status for all mailbox databases in Org Get-MailboxDatabase -Status | ft Name, Server, *Backup* Status for mailbox databases on specific server $Databases = Get-MailboxDatabase -Server <Server Name> -Status $Databases | ft Name, *Backup*

    41. Database Availability Group Status Get-DatabaseAvailabilityGroup DAG1 | %{ $_.Servers | %{ Get-MailboxDatabaseCopyStatus -Server $_ } } Name Status CopyQueue ReplayQueue LastInspectedLogTime ContentIndex Length Length State ---- ------ --------- ----------- -------------------- ------------ DB2\E14EX2 Mounted 0 0 Healthy DB5\E14EX2 Healthy 0 0 7/9/2010 11:48:14 AM Healthy DB1\E14EX2 Healthy 0 0 7/9/2010 9:27:49 AM Healthy DB3\E14EX2 Healthy 0 0 7/9/2010 11:48:02 AM Healthy DB4\E14EX2 Mounted 0 0 Healthy DB1\E14EX1 Mounted 0 0 Healthy DB3\E14EX1 Mounted 0 0 Healthy DB4\E14EX1 Healthy 0 0 7/9/2010 12:16:38 PM Healthy DB2\E14EX1 Healthy 0 0 7/9/2010 12:17:10 PM Healthy DB5\E14EX1 Mounted 0 0 Healthy

    42. Database Availability Group Status Get-DatabaseAvailabilityGroup DAG1 | %{ $_.Servers | %{ Test-ReplicationHealth -Server $_ } } Server Check Result Error ------ ----- ------ ----- E14EX2 ClusterService Passed E14EX2 ReplayService Passed E14EX2 ActiveManager Passed E14EX2 TasksRpcListener Passed E14EX2 TcpListener Passed E14EX2 DagMembersUp Passed E14EX2 ClusterNetwork Passed E14EX2 QuorumGroup Passed E14EX2 FileShareQuorum Passed E14EX2 DBCopySuspended Passed E14EX2 DBCopyFailed Passed E14EX2 DBInitializing Passed E14EX2 DBDisconnected Passed E14EX2 DBLogCopyKeepingUp Passed E14EX2 DBLogReplayKeepingUp Passed E14EX1 ClusterService Passed E14EX1 ReplayService Passed E14EX1 ActiveManager Passed E14EX1 TasksRpcListener Passed …

    43. Block Mode or File Mode (SP1) Determine if continuous replication is operating in block mode or file mode Get-Counter -ComputerName <DAGMemberName> -Counter "\MSExchange Replication(*)\Continuous replication - block mode Active“

    44. Transport Dumpster Statistics get-date;Get-MailboxServer | for each {get-databasecopystatus -MailboxServer $_.identity -DumpsterStatistics | ? {$_.SummaryCopyStatus -ne 'Mounted'}} | foreach {$_.DumpsterStatistics} Monday, July 22, 2010 4:28:33 PM Server : E14EX1 OldestItem : 7/21/2010 4:21:02 PM QueueSize : 2840 NumberOfItems : 40 Server : E14EX2 OldestItem : 7/21/2010 4:24:36 PM QueueSize : 1200 NumberOfItems : 28

    45. Log generation per minute per database Get-MailboxDatabase -Server $env:ComputerName | %{ Get-ChildItem -Path $_.LogFolderPath -Filter "*????.log" | Group-Object -Property {$_.LastWriteTime.Day,$_.LastWriteTime.Hour,$_.LastWriteTime.minute} | ?{$_.Count -gt 1} | Measure-Object -Property Count -Min -Max -Ave } Count : 43 Average : 4.11627906976744 Maximum : 28 Minimum : 2

    46. Log generation per minute per server Get-MailboxDatabase -Server $env:ComputerName | ?{ %{$_.DatabaseCopies | ?{$_.ReplayLagTime -ne [TimeSpan]::Zero -And $_.HostServerName -eq $env:ComputerName} } } | %{ $count = 0; $MinT = [DateTime]::MaxValue; $MaxT = [DateTime]::MinValue; Get-ChildItem -Path $_.LogFolderPath -Filter "*????.log" | %{ $count = $count + 1; if($_.LastWriteTime -gt $MaxT){ $MaxT = $_.LastWriteTime}; if($_.LastWriteTime -lt $MinT){ $MinT= $_.LastWriteTime} }; ($count / ($MaxT.Subtract($MinT)).TotalMinutes) } | Measure-Object -Min -Max -Ave Count : 317 Average : 3.18927444794953 Maximum : 58 Minimum : 2 Property : Count

    47. SP1 improvement Quickies

    48. New Exchange Control Panel UI Create and configure transport rules Create and configure journaling rules Manage Exchange ActiveSync policies Manage RBAC Roles Groups and User Roles Create and manage resource mailboxes Create and manage security groups Create and manage Allow/Block/Quarantine policies SP1: Admins no longer need to have a mailbox to be able to access ECP New ECP UI Capabilities that were previously available via PowerShell only or available in the EMC which restricted the ability of an IT Pro to delegate these tasks to non-admins via ECP and prevented these tasks from being exposed in management UI for the tenant admin.New ECP UI Capabilities that were previously available via PowerShell only or available in the EMC which restricted the ability of an IT Pro to delegate these tasks to non-admins via ECP and prevented these tasks from being exposed in management UI for the tenant admin.

    50. Flexible and Reliable Improved High Availability and Disaster Recovery Enhanced form of continuous replication Improved client experience for cross-site failover DAC mode support for all DAGs Faster failovers with improved post-failover client experience Automatic active mailbox database redistribution

    51. Flexible and Reliable SMTP Failover and Load Balancing Improvements Enhanced DNS is used to evenly load balance when all servers are healthy, but things become uneven when a server is unhealthy SP1 introduces new behavior that detects and tracks unhealthy servers For example, Hub1 needs to route several messages to another site which contains Hub2, Hub3, and Hub4. If Hub1 knows that Hub3 is unavailable, it'll remove that server from the list of possible targets and only route to Hub2 and Hub4, evenly load balancing across them

    52. Anywhere Access Improved Outlook Web App UI Simplified UI better optimizes for small screens Support for calendar printing Support for adding inline images while composing new e-mail Themes and customization support Improved OWA Performance Long running operations do not block user experience Auto-save drafts while composing new e-mail

    53. Anywhere Access Better Mobile Experience Conversation view experience on par with Outlook Web App Photos supported in Global Address List contact card Exchange ActiveSync (EAS) throttling support Information Rights Management support in EAS Block/Quarantine notification to mobile device via EAS

    54. Protection and Compliance Personal Archive Enhancements Archive and primary mailboxes on separate databases Outlook 2007 support for personal archive .PST file import/export for archive and primary mailboxes Support for “admin enabled” delegate access to archive Archive provisioning and configuration with Exchange Control Panel Exchange Web Services access to the archive mailbox

    55. Protection and Compliance Retention Policy Management Enhancements Create and Configure Retention Tags and Policies in EMC User Self-service for selection of optional Retention Policies in ECP Multi-Mailbox Search Enhancements Search results preview including item count and keyword statistics Optional de-duplication of search results

    56. Protection and Compliance New Information Protection and Control Capabilities View protected documents with OWA Web Ready Document Viewer Improved support for federated B2B IRM scenarios

    57. Question & Answer Session

    59. Resources

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