2) Information enables one to apply concepts from one domain to a new situation or problem.

1. 1) Companies such as IBM, CGI, and Accenture (formerly Andersen Consulting) play an important support role in IS. These companies are all known for computer manufacturing. 1) Companies such as IBM, CGI, and Accenture (formerly Andersen Consulting) play an important support role in IS. These companies are all known for computer manufacturing.

2. 2) Information enables one to apply concepts from one domain to a new situation or problem.

3. 3) Typical job categories for IS workers often include systems design, development and management. 3)

4. 4) Customer Relationship Management (CRM) systems are now used extensively to manage the effectiveness of a field sales force. 4)

5. 5) An Electronic Commerce System enables customers to buy goods and services from a firms web site. 5)

6. 6) According to recent surveys and expert analysis, "The vast majority of businesses could pass a rigorous disaster recovery test." 6)

7. 7) When describing major information systems, it is safe to say that modern-day information systems tend to span several major functional categories. 7)

8. 8) Knowledge is accumulated wisdom. 8)

9. 9) "Technology" is any mechanical and/or electrical means used to supplement, extend, or replace human, manual operations or devices. 9)

10. 10) When considering "hot" technical skills, Java is known as a popular programming language. 10) ______

11. 11) The long-term career outlook for information systems workers is the expectation that a dot-com hiring boom is expected. 11) ______

12. 12) The computer industry is recognized as an industry with little long-term potential. 12) ______

13. 13) In his 2003 article entitled "IT Doesn't Matter", Nicolas Carr argued that information systems have become commodities and are no longer capable of providing competitive advantage. 13) ______

14. 14) Peter Drucker predicted that, with the growth in the number of knowledge workers and with their rise in importance and leadership, a knowledge society would emerge. 14) ______

15. 15) Unprocessed, unformatted words and numbers are known as information. 15) ______

16. 16) Implementing a system is easy. What is difficult is using the system to create and sustain competitive advantage. 16) ______

17. 17) Information systems designed to improve decision making are called decision support systems. 17) ______

18. 18) In a 2004 survey, the number one reason cited by Canadian businesses for introducing technology was to reduce costs. 18) ______

19. 19) ATMs have become a strategic necessity in the banking industry. 19) ______

20. 20) The largest recurring costs are usually computer equipment costs. 20) ______

21. 21) New technologies that are anticipated to have an impact on businesses are called firmware. 21) ______

22. 22) The four consecutive stages of Choosing, Matching, Executing, and Assessing make up the System Development Life Cycle. 22) ______

23. 23) A computer-aided design system uses computers to design state-of-the-art, high-quality products. 23) ______

24. 24) When employees in a business unit (e.g., Accounting or Human Resources) assist in the creation of an information system it is called business unit production. 24) ______

25. 25) Benefits such as improved perception of the firm and faster turnaround on order fulfillment are examples of intangible benefits. 25) ______

26. 26) For an information system to become the source of competitive advantage it must be valuable and rare. 26) ______

27. 27) Companies like Porsche, Holt Renfrew, and IBM, which offer better products or services than their competitors, are examples of the best-cost provider strategy. 27) ______

28. 28) Canada has introduced legislation similar to the 'Do Not Call' legislation enacted in the US. 28) ______

29. 29) Another term for an entity is a report. 29) ______

30. 30) A database key not used as a primary key but used to identify records in a table that share a common value is called a secondary key. 30) ______

31. 31) Entities are comprised of rows and columns. Each column is a record. 31) ______

32. 32) A form is a graphical user interface with some blanks (text boxes, list boxes, option buttons, etc.) where the user enters information or makes choices. 32) ______

33. 33) The brewery company that introduced the system to collect and analyse what customers buy, when they buy it, where they buy it and perhaps why they buy was Molson's Brewery. 33) ______

34. 34) Increased data redundancy is one of the advantages of a database management system. 34) ______

35. 35) A master key refers to an attribute that appears as a nonprimary key attribute in one entity and as a primary key attribute in another entity. 35) ______

36. 36) The National Pardon Centre introduced a desktop system to speed applications for travel to the US. 36) ______

37. 37) Among common computer ports, the parallel port offers the slowest data transfer rates. 37) ______

38. 38) Processing devices transform inputs into outputs. 38) ______

39. 39) Intellisense cards are a special type of credit card with a magnetic strip, a microprocessing chip, and memory circuits. 39) ______

40. Instructions in RAM are considered volatile. 40) ______

41. 41) A single pulse of a system clock is called an instruction cycle. 41) ______

42. 42) The binary digits that make up machine language (1s and 0s) are called bits. 42) ______

43. 43) Batch processing converts printed text and images into digital data. 43) ______

44. 44) SQL is a programming language developed by Sun Microsystems in the 1990s that enables dynamic content and displays of moving graphics. 44) ______

45. 45) Another name for a computers system software is application software. 45) ______

46. 46) Data recovery allows the recovery of damaged or erased information from hard disks or floppy disks. 46) ______

47. 47) A compiler takes an entire program written in a programming language, such as C, and converts it into a completely new program in machine language that can be read and executed directly by the computer. 47) ______

48. 48) Software consists of programs, or sets of instructions, that tell the computer to perform certain processing functions. 48) ______

49. 49) System software is the collection of software that controls the basic functions of the computer. 49) ______

50. 50) Accountants are very unlikely to use information systems in their work. 50) ______