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Problem Solving and decision making

Problem Solving and decision making. Daria Jakimowska Scribe. LEARNING OBJECTIVES. As a result of this session, you will be able to: Analyze a problem and submit it to a systematic problem-solving process. Understand the relationship between problem solving and project management.

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Problem Solving and decision making

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  1. Problem Solving and decision making Daria Jakimowska Scribe N5-347-11-1

  2. LEARNING OBJECTIVES As a result of this session, you will be able to: • Analyze a problem and submit it to a systematic problem-solving process. • Understand the relationship between problem solving and project management. • Put into action many of the skills and ideas learned during the Wood Badge course. • Prepare yourselves for the upcoming Problem Solving Round-Robin. N5-347-11-1

  3. FIVE STEPS OF TEAM-BASED PROJECT PLANNING • Project overview • Work breakdown structure • Activity assignments • Action on the plan • Closeout report N5-347-11-1

  4. PROJECT PLANNING PROBLEMS • Within the context of a larger project. • Independent of the project. N5-347-11-1

  5. FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING • Describe the problem. • Gather information. • Determine the most important factors that contribute to the problem. • Visualize what success looks like. • Create action steps that will lead to that success. N5-347-11-1

  6. FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING • Describe the problem. - Accurately - Completely N5-347-11-1

  7. FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING 2. Gather information. • quantitative (facts that can be measured) • qualitative (how people feel about situation) N5-347-11-1

  8. FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING • Determine the most important factors that contribute to the problem. • Timing • Personnel • Setting • Any combination of all three N5-347-11-1

  9. FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING • Visualize what success looks like. • Describe how things will be when the problem is solved and everything is working well. N5-347-11-1

  10. FIVE STEPS OF SYSTEMATIC PROBLEM SOLVING • Create action steps that will lead to that success. • Close gap between current situation and visualization of success. N5-347-11-1

  11. ADVANTAGES OF SYSTEMATICALLY SOLVING PROBLEMS • Time-saver. • Teams solve problems more quickly & efficiently. • Increases the odds of success. N5-347-11-1

  12. MAKING DECISIONS • Brainstorming • Consensus • Multi-Voting • Parking Lot N5-347-11-1

  13. MAKING DECISIONS • Brainstorming • Encourage everyone to participate. • Think outside the box. • Piggyback ideas. • Consider how similar problems have been solved in the past. N5-347-11-1

  14. MAKING DECISIONS • Consensus • Team works in atmosphere of trust and agrees to abide by group agreement. • Possible solutions assessed & evaluated to see if they fit vision of success. • Give consensus decision a trial run before finalizing it. N5-347-11-1

  15. MAKING DECISIONS • Multi-Voting • Each team member has an equal number of votes. • If sorting list, members rank items; if reducing list, members cast out poorest choices. • Cast votes & total scores; repeat as necessary. N5-347-11-1

  16. MAKING DECISIONS • Parking Lot • Acknowledge that issue is not immediately relevant. • Write brief description of issue for discussion at later time. N5-347-11-1

  17. LEARNING OBJECTIVES As a result of this session, you should now be able to: • Analyze a problem and submit it to a systematic problem-solving process. • Understand the relationship between problem solving and project management. • Put into action many of the skills and ideas learned during the Wood Badge course. • Prepare yourselves for the upcoming Problem Solving Round-Robin. N5-347-11-1

  18. Thank You! N5-347-11-1

  19. GROUP ISSUES FOR PROBLEM SOLVING ROUND-ROBIN N5-347-11-1

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