22 nd May 2009 RSC WM Webinar Reducing telephony spend JANET -enabled Hosted IP Telephony

1. 22nd May 2009 RSC WM WebinarReducing telephony spendJANET-enabled Hosted IP Telephony Anton Murphy, Account Manager (JANET Community) Tel: 07747 152908 / E-mail: anton.murphy@intechnoology.com

2. The potential of IP telephony • IP voice can transforms the way your institution operates • By using just one network, savings on equipment & cabling are significant • IP phones are as easy to deploy and move as connecting in a laptop • IP voice also makes integration simple with other IP applications such as Outlook

3. InTechnology understands IP voice • Unlike many companies offering VoIP services, we are a traditional telecommunications provider with many years of telephony experience • InTechnology were UK pioneers in network-based IP telephony services • All our voice switching equipment is carrier-grade and clustered across two data centres for availability

4. What is JANET-enabled IP Voice? • A fully managed phone service from within the JANET network • No need for on-site equipment other than phones • Managed 24x7 by InTechnology technical support staff • Underpinned by an IP voice platform that is supporting 1000’s of business users today across the UK

5. Equipment purchase Rental of phone lines Call Charges Support & Maintenance The usual costs of a phone system

6. No PBX, just phones No Phone Lines, use your JANET Connection No charges for calls between JANET IP voice users No maintenance contracts, 24x7 support included JANET-enabled IP Voice Service

7. Where do I save money? • Cheaper calls - including free calls between voice-enabled JANET Institutions • No upgrade charges for hardware or software, guaranteed • Fixed monthly charges throughout length of contract • No PBX system to buy and install • Simple to self-administer, no need for expensive IP telephony specialists

8. How does it work?

9. How does it work? IP phones connect directly into your existing LAN

10. How does it work? The phones register with InTechnology’s IP voice system

11. How does it work? PSTN Calls to the outside world are routed across your LMN connection, so there is no need for ISDN lines

12. How does it work? PSTN Calls to other LMN-connected institutions are routed across the LMN network, so there are no call charges

13. Plus …. business continuity • Your organisation is at constant risk from any number of threats • A network-based voice solution protects your organisation from major incidents • At a click, calls are re-routed to staff in other buildings, mobiles, or any alternative facility

14. Plus … improved staff resourcing • You now have access to the entire organisation during busy times • When help desks get congested, overflow calls can be automatically sent to staff in other offices • It is also a powerful disaster recovery tool as calls get automatically get re-routed

15. Plus … Microsoft desktop integration • Fully integrated within Outlook & Internet Explorer (OCS integration planned for H2CY09) • Click to dial, single contact lists, shared presence • Allows staff to work easier and more efficiently

16. Plus … fewer missed calls • With a single click, automatically route and filter calls based on your availability • Avoids calls being sent to an empty desk

17. JANET-enabled voice services • With no PBX, setup costs are kept low • 24x7 support and maintenance included • No ISDN lines, uses your existing JANET connection • Charged on a per-user basis, only pay for what you need • A future proof telephony system with no unexpected costs