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CHAPTER 6. Networks. Types Network Applications. Discovery Communications Collaboration Web services. Discovery. Search engines Metasearch engines Discovery of material in foreign languages Portals. Commercial Portal (example). Affinity Portal (example).
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CHAPTER 6 Networks
Types Network Applications • Discovery • Communications • Collaboration • Web services
Discovery Search engines Metasearch engines Discovery of material in foreign languages Portals
Communication • Electronic mail (e-mail) • Web-based call centers (customer call center) • Electronic chat room/Instant Messaging • Voice • Unified
Call Centers Call Center in India Call Center in the United States
Voice Communication Two examples of Internet telephony (VoIP) Skype Vonage
Collaboration • Virtual collaboration • Workflow technologies • Teleconferencing • Videoconference • Web conferencing • Real-time collaboration tools
Software products supporting collaboration Microsoft Sharepoint Microsoft Groove IBM Lotus Quickr
E-Learning and Distance Learning • E-Learning • Distance learning • Benefits? • Drawbacks?
Telecommuting • Telecommuting allows workers to work anytime and anyplace. • Benefits? • Drawbacks?