HFT- 6228 http://pegasus.cc.ucf.edu/~dtesone Click on Cyberprof’s Course Information Click on Course Outline for enti

1. HFT- 6228 http://pegasus.cc.ucf.edu/~dtesone Click on Cyberprof’s Course Information Click on Course Outline for entire syllabus Click on Course Assignments for just assignments Click on Course Overview for just a description  Click on Handouts for handouts Click on Cases for cases This is where the info is This is the course

2. HFT- 6228 HOSPITALITY MANAGERIAL PRACTICE SYLLABUS/COURSE OUTLINE Summer 2003 This is the heading for the syllabus

3. PROFESSOR: Dr. Dana V. Tesone Office: Classroom I 302D Phone: 407-823-4168 Email: dtesone@mail.ucf.edu Where the younger profs hang out, oops. That’s me This works really well

4. For the record Office Hours: Tuesday and Thursday 8:00-10:00 and any other time the door is open. The way it really works. Also, outside meetings are fine. I hang outside a lot.

5. Required Text Tesone, D.V. (2003). The Leadership Cat with the Management Hat. Prentice Hall/Pearson Custom Publishing. Tesone, D.V. (2003). Human Resource Management in the Hospitality Industry: How the Practitioners Do It. Prentice Hall. No, I am not making any money from you Yes, you need the book

6. SUPPLEMENTAL: Handouts as appropriate posted online. http://pegasus.cc.ucf.edu/~dtesone Click on Handouts

7. COURSE ASSIGNMENTS: The following is a breakdown of points for each class assignment:  Discussions (4) 20% Annotated Bibliography 10% Case Study #1 10% Mid-term Examination 20% Case Study #2 10% Action Research Paper 10% Final Examination 20% TOTAL 100% 5 points each

10. Course Objectives: Practice Management Practice Human Resource Management Practice Leadership In other words think and act like a manager

12. Students must adhere to due dates for all assignments. Late assignments may not be accepted or result in loss of points at the discretion of the instructor. It is expected that assigned readings will be completed before class discussion. You can always work ahead, But never behind.

13. Assignments and Due Dates: CRITERIA: Grading will be based on the following: Discussions 20% Annotated Bibliography 10% Case Study #1 10% Mid-term Examination 20% Case Study #2 10% Action Research Paper 10% Final Examination 20% TOTAL 100%

14. Final Exam 20 points: The final exam will be cumulative and students will be expected to demonstrate synthesis of the material (ie: demonstrate competency by articulating applications of the concepts).

15. Discussion Questions 20 points: The nature and purpose of lessons learned will be described during the first week of the semester.

16. Case Studies 20 points: Case studies will be posted in the handouts section and are due on the dates outlined above. Response papers are to be typed, single-spaced. Each response should thoroughly solve the case beyond the questions provided at the end of the case (these are just guidelines) or follow instructions for case responses. There will be 6 case studies at 10 points each. Procedures will be articulated during the first week of the semester.

17. Alavi, M., Youngjin, Y., & Vogel, D. (2003.) Using information technology to add value to management education. Academy of Management Journal. 40 (6,) 1,310 – 1,333. Abstract: This article provides a case study approach to using distance learning methodologies in management education. The author presents information concerning web-based enhancement of traditional classroom courses, as well as complete courses offered in online formats. The article begins with a thorough literature review of research in the field of distance learning in general, which identifies various learning modes that include interactive television, real time video conferencing, web-based asynchronous courses, live television broadcast and pre-taped video courses. The author then presents an argument for using the asynchronous web-based delivery method and describes two case studies in which the method was successfully implemented in management schools. The article finally draws conclusions and implications for the future of desktop distance learning methodologies. Opinion: Distance learning initiatives started becoming popular during 1997, with more than 148 business schools offering various forms of coursework through this learning methodology. It is my opinion that the delivery method will continue in popularity as campuses create virtual colleges to augment their traditional appearance. The future of technology will provide new and improved desktop capabilities that will enhance the experience of the distance learner in a financially affordable manner. More professors will be trained in the art of acting as virtual instructors, utilizing learner centered pedagogy to facilitate the process of distance learning. New studies will significantly add to the citations that currently exist in the literature.

18. Notice: All written assignments must be submitted by the class start time of the due date. Late assignments will not be accepted for a grade. There will not be any make-up tests. There will be no exceptions for the participation grade, which is based on random attendance audits. It is the responsibility for each student to be self-directed in the pursuit of course activities. There are no exceptions for missed presentations. Individuals who do not present at their appointed times will not be awarded presentation grade points. There are no exceptions for any missed assignment for any reason to include, but not limited to perceptions of benefits afforded to other students. You are responsible for yourself and your only comparison is to yourself. You are responsible for determining any content that was presented during a missed class session. The professor is responsible for presenting material at designated times. It is not the responsibility of any faculty representative to repeat or remediate information due to student absences. It is the responsibility of the student to track individual course progress. Feedback for assignments is usually available on the next class session from the assignment due date. Students are responsible for knowing the point values for every assignment and to record and tabulate their progress through the course. In the even of a lost hardcopy syllabus, the student is responsible for referring to the version that exists on the online course information web page as noted on the first page of this syllabus.

19. DISABILITIES: Students with any condition requiring extra support should contact the appropriate office on campus for assistance. ACADEMIC DISHONESTY Students are responsible for familiarity with academic policies as set forth in the Golden Rules (student handbook) without exception. Violation of any of these policies, in particular any form of direct or indirect plagiarism will result in failure for the entire course. It is the responsibility of the student to understand conditions that constitute a charge of plagiarism. Ignorance of plagiarism is not an excuse.

20. PROFESSIONAL COURTESY It is the expectation that all individuals will treat every other individual with respect and dignity, which includes but is not limited to: Timely attendance, unobtrusive entry or exit from a class that is in session, cell phone ringers off, newspapers and other extraneous reading material closed and stowed, body language that demonstrates a state of conscious awareness, attention directed at the designated speaker, eyes open at full-mast, and standard hygienic practices required for acceptable assimilation into a crowded room.

21. See Ya