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RYKO Manufacturing Co. Milestones

RYKO Manufacturing Co. Milestones. 1973. RYKO Manufacturing Co. was formed by three individual shareholders. First manufacturing facility opened. RYKO Manufacturing Co. Milestones. 1973. RYKO Manufacturing Co. was formed by three individual shareholders. First manufacturing facility opened.

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RYKO Manufacturing Co. Milestones

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  1. RYKO Manufacturing Co. Milestones 1973 • RYKO Manufacturing Co. was formed by three individual shareholders. • First manufacturing facility opened.

  2. RYKO Manufacturing Co. Milestones 1973 • RYKO Manufacturing Co. was formed by three individual shareholders. • First manufacturing facility opened. Sales/service to Central U.S. Rollover friction product 1975 RYKO moved to second manufacturing facility

  3. RYKO Manufacturing Co. Milestones 1973 • RYKO Manufacturing Co. was formed by three individual shareholders. • First manufacturing facility opened. • Sales/service to Central U.S. • Rollover friction product 1975 RYKO moved to second manufacturing facility US distribution established 1977 International distribution initiated. 1979 Diversified product line with introduction of self-service (jet wash) equipment 1984 RYKO relocated to present manufacturing facility

  4. RYKO Manufacturing Co. Milestones(Cont’d) 1984 • Continued expansion of product line with introduction of large vehicle wash system and various rollover accessories/options. 1985 RYKO opened direct branch operation in the UK to enhance market diversification. 1986 Introduction of multi-program vehicle wash system 1987 Direct branch operation opened in the Benelux Added 24,000 sq. ft. to manufacturing facility 1988 The principals of RYKO Manufacturing Co. formed a “sister” corporation, RYKO International Ltd. This corporation serves the international sales/service arm for equipment produced by RYKO Manufacturing Co. The product line continued to expand with the introduction of drive-thru wash systems.

  5. RYKO Manufacturing Co. Milestones(Cont’d) 1989 • RYKO opened a direct branch operation in France. • In recognition of market demands in the US, RYKO released a touch free vehicle wash. • Added 21,000 sq. ft. to manufacturing facility. 1994 Added 11,000 sq. ft. to manufacturing facility. 1995 In response to market direction of oil company customers, RYKO introduced a conveyor wash equipment product line. Added 25,000 sq. ft. to manufacturing facility. 1997 RYKO attained ISO 9001 certification. New products in both friction and touch free technology were released. 1998 RYKO established RYKO Italia, Srl and purchased an existing Italian vehicle wash manufacturer.

  6. RYKO’s Company Organization

  7. Since our inception, RYKO has supplied the industry with over $750,000,000 worth of goods and services. RYKO equipment washes in excess of 1,000,000 vehicles each day throughout the world!

  8. RYKO Product LineThe Industry’s Most Complete Offering • Truck Wash • R-168 Friction • Atlantis Touchfree • Atlas Friction • Conveyor • Velvet Touch 2000 • Optima • Filament, Cloth & FoamBrite™ • Vista • Delta • Self Service • Power Wash II • Power Wash IV • Accessories • Management Systems • Code-A-Wash IV • Diagnostic Center • Automated Modular Transactor Terminal • Touchfree Rollovers • Monarch II High Impact • Elite High Impact • Ultra Sonic 2001 • Silhouette • Friction Rollover • Ultra Clean • Mini-Tunnel • Ultra Clean Mini-Tunnel • Voyager APC • Voyager II - filament or cloth • Premier XL • Premier Plus • Filament, cloth or FoamBrite™ • SoftGloss XS™ with FoamBrite™ • Select A Wash • Swift • Contour • Venture • Drive Thru • Nova 2000 • Nova Plus • Ultra Shine DT with FoamBrite™

  9. Accessories Water treatment systems Water reclaim systems Free standing dryers Vacuums Doors Variety of other options and accessories

  10. Chemicals • Detergents for friction machines • Scented and unscented • Chemical pre-soaks for touchfree systems • Polish waxes • Clear Coat Wax • Tire Cleaners • Undercar protectants • Powder and liquid detergents for self service

  11. Quality Statement RYKO Manufacturing Company is committed to providing our customers a quality product in a time frame that ensures complete satisfaction. This applies to our final customers, as well as customers within our own organization. RYKO is also committed to continually improving the quality of our products.

  12. Quality Objectives RYKO’s commitment to complete customer satisfaction shall be measured to the following objectives: Continually improving our Quality System. Continually improving Engineering documentation. Continually minimizing nonconformities. Continually improving on-time deliveries to external and internal. Continually improving product quality so as to minimize warranty.

  13. Continuous Improvements Through ISO Process • Since 4/97, engineering documentation quality has improved by 50%. • Since 4/97, 585 separate actions have been completed for preventive action. • Since 4/97, 99% of parts orders have shipped on time. • Since 4/97, 98% of whole goods orders have shipped on time. • Since 4/97, 98% of customers report satisfaction with timeliness of shipment and installation process. • Since 4/97, on-time completion of manufacturing work orders has improved by 22%.

  14. RYKO’s Commitment to Future Mutual Success • Be attentive to customers’ needs • Anticipate market demands • Provide the highest quality of goods and services at least cost values. • Lead our industry in innovative solutions and directions • Listen, evaluate, lead.

  15. RYKO Domestic

  16. Marketing Management Structure

  17. RYKO National Account Managers Mike Stanley Bob Burke

  18. RYKO Regions and Regional Managers North East Wayne Smith Western Ken Barr Central Rich Leonard South East Dayton Hedges Southern Gordon Melton

  19. RYKO Direct and Distributor Areas Distributor Area Direct Area

  20. US Markets

  21. RYKO US Market Share RYKO 80% RYKO 35% RYKO 35% US Rollovers US Conveyors US Touch Free

  22. RYKO Has Strength in the US • Our Domestic installed Base is 8400 units • Two National Account Managers • Five Regional Managers • Eighteen Direct Area Managers • Fourteen Exclusive Distributors • 500 Person Staff Service / Installation

  23. RYKO International 68 Countries - 3,225 Installed Machine Base - 91 Employees

  24. RYKO InternationalSales, Marketing and Technical Support Headquarters - United States • International Sales ManagerGlobal Sales and Marketing • Regional ManagerMexico, Caribbean, Central and Latin America • Technical Support2 Staff • Export Operations2 Staff • Fluent LanguagesSpanish (2), German, French, Italian, Portuguese, English

  25. Regional Office - Goes, Netherlands • Regional ManagerEurope (Expect RYKO Italia area), Middle East and North Africa • Technical Support3 Staff • Export Operations1 Staff • Fluent LanguagesDutch (2), French (3), Spanish, German (2), English (4)

  26. Region - 1,243 South Africa - 65 2 11 1 354 10 169 11 15 47 5 1 477 2 4 6 21 60 12 2 13 10 10

  27. 610 13 2 8 20 60 31 6 4 12 7 3 19 18 Region - 813

  28. 50 27 20 80 1 5 10 50 1 125 55 5 410 265

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