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Making the Most of your Mac. iiNet Open Day ‘08. Apple and iiNet. Apple and iiNet have come together to form a strategic alliance. What does this mean for our customers? We have a specialist Mac Team, who are able to help with Mac specific internet issues
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Making the Most of your Mac iiNet Open Day ‘08
Apple and iiNet • Apple and iiNet have come together to form a strategic alliance. • What does this mean for our customers? • We have a specialist Mac Team, who are able to help with Mac specific internet issues • Songs, videos and applications purchased through the iTunes Store don’t count towards your quota! • Why chose a Mac? • Ease of use • Fun and productive, straight out of the box! • Lots of included software to get you going.
Mac Support at iiNet • What we can help with over the phone, and some of the things we’ll be talking about • Browsing the Web with Safari • iTunes, and the iTunes Music Store – Freezone!! • Setting up your iiNet email address with Mail • Dialup Setup • Troubleshooting your internet connection
Browsing the Web using Safari • Safari is the default web browser for OS 10 • In the dock, it looks like this:
Browsing the Web using Safari • And when it loads, it looks like this:
Browsing the Web using Safari • Addresses can be typed directly in to the Address Bar …
Browsing the Web using Safari • Or the Google search box on the right can be used to take you straight to Google:
Browsing the Web using Safari • You can also browse in Tabs, much like Firefox and Internet Explorer 7
Browsing the Web using Safari • How to make my ii your homepage
Browsing to iiNet on your mobile device • iiNet now has a mobile site, designed specifically for browsing from any mobile devices, such as the iPhone • You can use it to find wireless hotspots, as well as download the iiNet Ringtone • Simply browse to ii.net/m, and it will direct you to:
iTunes Store and the Freezone! • iTunes is media player, primarily used for loading music and video onto iPods and iPhones • iTunes also has a music store built in, allowing users to purchase music and movies! • In the dock, it looks like this:
iTunes Store and the Freezone! • And when it loads, it looks like this:
iTunes Store and the Freezone! • Searching is as easy as …
Configuring Mac Mail • Mail is the default email client in Mac OS 10 • In the dock, it looks like this:
Configuring Mac Mail • And the first time you launch it, you’ll be presented with this screen:
Configuring Mac Mail • Set-up is as easy as entering your iiNet username, password, and mail server details
Configuring Mac Mail • Inbox for the Mail account is now shown • Messages headings are shown at the top, the messages are shown below
Configuring Mac Mail • Account settings are changed through the Preferences Menu
Dialup Configuration • If you need to set-up a dial-up connection, you’ll need to open the System Preferences. • In the dock System Preferences look like this:
Dialup Configuration • And when it loads, System Preferences look like this • We’ll be opening the Network Preferences, which are under ‘Internet and Network’
Dialup Configuration • Open Internal Modem, or connect your External Modem • Then, it’s just a case of entering in your iiNet details, and the dial-up number
Using Network Diagnostics • If you’ve ever called Technical Support for help with your PC, we may have asked you to bring up that ‘black window’ called a command prompt • Here’s how we’d ask you to do the same thing on a Mac! • You can find the Network Utility in the Utilities folder on your hard drive
Network Utility • Basic Network Information
Network Utility • Netstat - What is connecting right now?
Network Utility • Ping to an address
Network Utility • Traceroute to an address
iiNet learning tools • Geek Speak • Open Day 2008 – materials available online • iiHelp • iiNews – Support & Services • Workshops in 2009
Questions Any questions about this session?