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Saturday Chat. August 18, 2012 Ugur Akinci TechnicalCommunicationCenter.com. 1) Salaries are still good!. In hi-tech sector, top Senior Tech Writers continue to make > $100,000 SOURCE: Glassdoor.com Unemployment for college grads is < 5% Source: NPR. $129K. $105K. $107K. $145K. $122K.
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Saturday Chat August 18, 2012 Ugur Akinci TechnicalCommunicationCenter.com
1) Salaries are still good! • In hi-tech sector, top Senior Tech Writers continue to make > $100,000 SOURCE: Glassdoor.com • Unemployment for college grads is < 5% Source: NPR
2) Levels of Tech Writing (a) Documenting • Declaration of GUI elements or system/product components/parts
(b) Training • reproduce exactly what has been taught • act automatically • apply learning without variation, regard less of conditions. • Teaching how to disassemble, clean, and reassemble a BOLT ACTION rifle.
(c) Instructing • generalize beyond what has been taught • act thoughtfully • adapt learning to each new set of conditions. • Teaching how to disassemble, clean, and reassemble ANY rifle.
TEST • Place a “T” beside each action below that you believe to require training and an “I” beside those that seem to fit with instruction. _____ Light a lighter. _____ Pronounce the French word manger. _____ Select an appropriate product for a customer. _____ Respond to a complaint. _____ Place a specific component in the motherboard. _____ Tie a reef knot.
ANSWERS TLight a lighter. T Pronounce the French word manger. I Select an appropriate product for a customer. I Respond to a complaint. T Place a specific component in the motherboard. T Tie a reef knot. Items 1, 2, 5, and 6 are all tasks for training (reproduce without variation). Items 3 and 4 require instruction because each new customer will be different, as will each complaint. Those actions demand generalization of learning and adaptation of behaviors.
Thanks for coming! • See you next time… • TechnicalCommunicationCenter.com • writer111@gmail.com