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Multimedia Transmission. Voice and Audio Signals. Voice and other audio signals are analog Must be converted to digital signals to transfer over the network At the destination, digitized voice and audio signals must be converted to analog. Analog-to-Digital Conversion.
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Voice and Audio Signals • Voice and other audio signals are analog • Must be converted to digital signals to transfer over the network • At the destination, digitized voice and audio signals must be converted to analog
Analog-to-Digital Conversion Done by taking samples of the analog signal's amplitude at specific times The higher the sampling rate and bit rate, the better the sound quality Typical voice sampling frequency is about 11 kHz Sampling frequency of music is about 44 kHz
Jitter High sampling rate requires high bandwidth If sampling rate is too high, some packets will be dropped to accommodate inefficient bandwidth Caused by missing packets and latency
Latency Can be caused by bottlenecks and inefficient equipment Minimal latency can be tolerated for telephone conversation Listener will notice but tolerate a break in data flow of about 250 milliseconds 500 milliseconds is unacceptable to listener
Acoustical Echo Commonly encountered in VoIP when using a laptop and audio headset with a microphone Can be prevented by decreasing the level of amplification Single participant experiencing acoustical echo in a conference call can affect all participants
Simplified Example of ADC and DAC Uses Analog-to-Digital Converter (ADC)and Digital-to-Analog Converter (DAC)
Voice over IP (VoIP) Relies on TCP/IP technology Requires inexpensive equipment Less expensive for long-distance phone calls Also known as Internet telephony
VoIP Transmission Model Uses UDP packets to send voice data Uses TCP protocol for video or audio streaming Can communicate from PC to PC using TCP/IP Can be used by mixing TCP/IP with modern phone technologies such as ISDN (Integrated Services for Digital Network, or older systems such as Public Switched Telephone Network (PSTN)(old twisted pair phone network)
Bandwidth-Shaping Techniques • Relied on by VoIP to ensure quality of service • A bandwidth shaper uses technique that can: • Prioritize network packets by protocol or assigned switch port or port number • Delay the delivery of low-priority packets • Bandwidth rate for switch port can be manually set • Bandwidth can be limited for particular IP addresses, type of protocol, or particular application
Telephone Gateway and H.323 • Telephone gateway connects a packet-style network communications system to a telephone system • Uses the H.323 protocol • H.323 protocol controls processes such as: • Name to telephone number conversion • Call forwarding • Caller ID • Call blocking • Conversion from TCP/IP to wireless • Conversion to European telephone systems
Quality of Service (QoS) Developed to minimize latency Windows operating systems later than Windows XP install QoS Packet Scheduler by default Works for wired and wireless networks
Session Initiation Protocol (SIP) Does not carry data Rather it uses call signaling, which controls session until session is terminated Skype software is example of SIP application Skype supports telephone communications across Internet using a; soft phone( a virtual telphonic service) or hard phone( a physical telphonic service)
Real-Time Transport Protocol (RTP) • Uses UDP to deliver packets as fast as possible • Does not guarantee packet delivery • Used in video conferencing and gaming • Used with Real-time Transport Control Protocol (RTCP), which: • Ensures quality of service • Monitors performance • Can also be used with SIP, H.255, and H.245
VoIP Troubleshooting • Procedure for troubleshooting depends on: • Type of system installed • Topology • Symptoms of the problem • Questions to ask • Is problem performance related (quality of VoIP service)? • Is problem due to a complete failure of the system (connection failure between destination and source)?
Protocol Analyzer • A protocol analyzer can be used to: • Verify a complete network path • Detect latency • Detect missing packets
Improving VoIP Quality • Routers, switches, and gateways allow for QoS configuration • QoS can be configured to give priority to the packets of a specific application, such as the following • Skype • Online gaming • MSN Messenger • Yahoo! Messenger
Firewall and Blocked VoIP Packets One of most common sources of VoIP problems is computer firewall blocking the packets Check if firewall is configured to allow the port assignments associated with the VoIP software application
Audio Device Configuration Failure can be due to the microphone, speaker, or headset Ensure they are turned on Speaker and microphone configuration and testing can be completed through Windows Control Panel/Hardware and Sound
Impedance Mismatch For example, connecting a two-wire local loop telephone circuit to a four-wire telephone circuit One of the most common causes of VoIP echo Also occurs when VoIP technology uses telephone transmission cables for part of the circuit
Applied Networking You’ve installed a VoIP application on a networked computer. The VoIP application can successfully make calls, but it cannot receive incoming calls. What might be the problem, and how would you fix it?
Applied Networking Your VoIP application successfully connects. However, you can hear the person you called but that person cannot hear you. What might be the problem with your VoIP connection?
Review An analog signal is converted into digital code by taking samples of the analog signal’s amplitude. The number of times the sample is taken during a specific period is referred to as the _____. A. bit rate B. sampling frequency C. sampling rate C. sampling rate
Review An analog signal is converted into digital code by taking samples of the analog signal’s amplitude. How often the amplitude is measured per second is referred to as the _____. A. bit rate B. sampling frequency C. sampling rate B. sampling frequency
Review The number of bits used to represent the amplitude of the analog signal is referred to as _____. A. bit rate B. sampling frequency C. sampling rate A. bit rate
Review The small staggers or hesitations in the delivery sequence of audio or video data is referred to as _____. jitter
Review Jitter is caused by _____ or missing packets. latency
Review The delay of data as it travels to its destination is called _____. latency
Review When a microphone and speaker are in close proximity or the audio is improperly adjusted, _____ occurs. acoustical echo
Review The _____ standard compresses video by predicting which areas of the next frame will change and which areas will not. Areas that do not change are not transmitted or stored. A. ADC B. DAC C. video resolution D. MPEG D. MPEG
Review A(n) _____ can be software, hardware, or both that compresses and decompresses video and audio. codec
Review The _____ protocol uses analog signals to transmit data at a maximum rate of 56 kbps. A. ATM B. Frame Relay C. VoIP D. X.25 D. X.25
Review The _____ protocol is a packet switching protocol that has a maximum data rate of 1.544 Mbps. A. ATM B. Frame Relay C. VoIP D. X.25 B. Frame Relay
Review The _____ protocol divides text and audio/video into cells of 53 bytes each. The cells are placed in sequence, giving higher priority to audio/video cells. A. ATM B. Frame Relay C. VoIP D. X.25 A. ATM
Review The ATM protocol uses _____ Bit Rate for applications such as video conferencing and telephone communications. Constant
Review The maximum size of an ATM cell is 53 bytes, with a maximum payload of _____ bytes. 48
Review VoIP uses _____ packets for voice data and _____ packets for video and audio. UDP, TCP
Review The _____ protocol relies on existing TCP/IP technology and network equipment to deliver voice, audio, video, and multimedia. A. ATM B. Frame Relay C. VoIP D. X.25 C. VoIP
Review A(n) _____ is a technique that prioritizes network packets by protocol or assigned switch port or port number and delays the delivery of low-priority packets. bandwidth shaper
Review A(n) _____ connects a packet-style network communications system to a telephone system using the H.323 protocol. A. telephone gateway B. bandwidth shaper C. ATM switch D. PSTN A. telephone gateway
Review The _____ protocol gives time-sensitive packets a higher priority than data packets. A. H.323 B. SIP C. RTP D. QoS D. QoS
Review The _____ protocol is used to stream voice and video in real time. A. H.323 B. SIP C. RTP D. QoS C. RTP
Review The _____ protocol is used for initiating, maintaining, and terminating the exchange of voice, multimedia, gaming, and chat. A. H.323 B. SIP C. RTP D. QoS B. SIP
Review The _____ protocol controls processes such as name to telephone number conversion, call forwarding, caller ID, call blocking, conversion from TCP/IP to wireless, and conversion to European telephone systems. A. H.323 B. SIP C. RTP D. QoS A. H.323
Review The Skype software program is an example of a(n) _____ application. A. H.323 B. SIP C. RTP D. QoS B. SIP
Review What is one of the most common sources of VoIP problems? A. Incomplete path between source and destination B. Latency C. Computer firewall blocking the packets D. Jitter C. Computer firewall blocking the packets
Review A(n) _____ can be used to verify a complete network path, detect latency, and detect missing packets. protocol analyzer