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Overview of Social Insurance in Sweden. Sweden - General Facts. Area: 450,000 km 2 (174,000 sq mi) About 9,3 million inhabitants Average life expectancy from birth: men 77.9 years, women 82.4 years Capital: Stockholm (829,417 inhabitants). Greater Stockholm is about 2 million inhabitants
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Sweden - General Facts • Area: 450,000 km2 (174,000 sq mi) • About 9,3 million inhabitants • Average life expectancy from birth: men 77.9 years, women 82.4 years • Capital: Stockholm (829,417 inhabitants).Greater Stockholm is about 2 million inhabitants • Major cities: Göteborg (507,330), Malmö (293,909) • Most common surname: Johansson
Population • World’s oldest system of population records (church parish records from 1686) • 71% live in nuclear families (1990 census) • 80% live in urban areas and along the coast • Most retire at age 65. 17.4% retire at 65+ • Very elderly (80+) 5.3% • Fertility rate: presently 1.94 children per woman – Long-term average of ≈ 1.8
The Swedish Model • Covers the entire population • Based on work or residence • Provides both basic protection and income-related benefits • Facilitates free movement between different employers and geographic regions • Financed through a mixture of contributions and general tax revenues
Security in all phases of the life cycle • Support to families with children • Sickness, disability & work injury insurance • for loss of income • Unemployment insurance, services & training • Pension insurance • Student allowances • Health care, medicine and dental care • Social assistance • Care for the handicapped and elderly
Categories of Benefits • Social insurance payments are based on the Income Replacement Principle with a ceiling on contributions for pensions and on benefits for other payments. • Guarantee levels for old age pensions, permanent disability, for the registered unemployed and for parental benefits. • Allowances non-means tested (child allowance) and means-tested social assistance and housing allowances. • Universal health for all residents and home care for aged (small co-payments)
Administrative Order Municipalities (290) • care for children and families • care for elderly • social assistance (cash transfers) City Hall County Councils(21) • health care in general The State • cash transfers (social insurance)
Supervisory Structure of Swedish Social Security Agency forPublic Management Parliament National Audit Office Government Ministry of Health and Social Affairs Ministry of Labor Ministry of Finance Institute for LM Policy Evaluation National Financial Management Authority Social Insurance Supervisory Authority Unemployment Insurance Board Tax Authority • Acounting standards • Sets standards and monitors results for financial performance and efficiency Collects: Social Insurance Agency National Board of Health and Welfare National Employment Agency Pays: Supervises: • Independent auditor • Audits of all government agencies • Delivers to government and parliament • Follows up and evaluates the management of public agencies • Contributions • Incometaxes • Valueadded tax • All othertaxes • Sickness and disability • Family benefits • Handicap benefits • Web based nationwide listing of available jobs • Employer contacts • Job search services • Training, education programs • Health Care • Services for parents, elderly and handicapped • Social assistance • Special programs Pensions Agency Pays: • Pensions
Personal registration number All citizens: Personal code number 64 08 23 - 323 4 Date of birth Birth No. Control digit Introduced in 1947 (1967)
Organisation before 2005 RFV - supervising government agency, head office in Stockholm IT-department in Sundsvall, Kalix, Söderhamn and Karlskrona 21 independent social insurance offices Individual case management
The administrative reform 22 organisations 22 forms of governance 22 cultures One organisation One committee One principal 1 January 2005
A coherent government agencyThe Government’s demands: • Clear leadership • Common attitudes • One single human resource policy With the objective to break the development of the ill-health absence
The Swedish Social Insurance Agency • 54 million pay outs a year (including pensions) • 15 national and 53 local insurance centre • 5 Customer Center and Self Service • Around 260 local offices • Around 12,900 employees • Stockholm – head office
Citizens meet Försäkringskassan in different ways (yearly basis) Customer centre • 8.8 million telephone calls • 2.3 million service telephone transactions • 416 000 e-mail • 19.6 million visits • of which 8.2 million to My pages (Mina sidor) • 136 000 sms Internet Local offices • 1.1 million visits • 45 million letters sent • 644 different forms Letters and forms