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eForms Project Details and Implementation. Shri Shankar Aggarwal, Joint Secretary, National eGovernance Plan. Objectives. A single gateway for information and citizen services for integrated service delivery by Online public services to the citizen via State Portals
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eForms Project Details and Implementation Shri Shankar Aggarwal, Joint Secretary, National eGovernance Plan
Objectives • A single gateway for information and citizen services for integrated service delivery by • Online public services to the citizen via State Portals • A front end application mechanism through e-Forms • All public service forms in an ‘e’ repository • Enable CSCs to charge and collect fees for the submission of the forms • Facilitate online payments
e-Governance Strategy • Leverage the common infrastructure of SWAN, SDC and CSCs • State Portals (SP) and SSDGs (State Service Delivery Gateways) hosted on SDCs • e-Forms on State Portal • Submission of e-Forms through the State Portal at Common Service Center (CSCs) • Service request routed through SSDG to the respective field office with unique Transaction ID • Provide for a Standard interface of interactions between departments / external entities • Adopt Standards that ensure future expansion and interoperability
SDC CSC Unique Application ID Authentication Message Routing Guaranteed Delivery Transaction Log Timestamping Acknowledgement Status Tracking … CSC CSC SSDG Internet SWAN State Districts SHQ Blocks Collector’s Office Taluks Tehsil / Taluks e-Governance Strategy List Services List Offices Publish Forms .. State Portal Registration Revenue Transport Municipalities 4 Govt. Departments at various levels
Project Components State Portal and Application SSDG Gap Infrastructure Compliance (STQC) Training and Manpower for SSDG, State Portal and Gap Infrastructure Project Components 5 Slide 5
Implementation Stages Apex Committee to finalize Agreements with Depts. on Processing of electronic requests Identification of the Deptt. locations requiring Connectivity / Computing Infrastructure Identification Of Services by the State Guidelines issued by DIT-GoI DPR preparation and approval Funding Central Empanelment Of Implementation Agencies by DIT-GoI States select one of the empanelled consultant with inputs from the DIT Central Empanelment Of Consultant by DIT-GoI Implementation of the Project with assistance from NIC and CDAC Compliance / Certification by STQC and Go-Live BPR / changes in / integration with existing setup Limited Tendering by the states to select one of the empanelled implementing agencies
Role of the State / UT Govts. Identification and Prioritization of Departments and Services Formalize arrangement with the departments regarding processing of electronic requests - Lay down the respective duties of each entity in respect of each service proposed to be made available electronically Lay down Service Levels for each Service Necessary arrangements among the CSC/SCA and other entities involved For the above, facilitation and periodic reviews by the Apex Committee headed by the CS of the State.