ANG MSC Corporate Structure & Force Development

1. ANG MSC Corporate Structure & Force Development Colonel Ken Franklin, USAF, MSC Deputy Director, ANG Medical Service & Chief, ANG Medical Service Corps

2. AF MSC Corps Structure Colonel Ken Franklin ANG Deputy Director & Chief, ANG MSC Corps AF/SG AF/SG2 AF/SGOS CMSgt Loretta Bryant 4A0 Career Field Manager (CFM) HQ USAF/SGM BG Patricia Lewis Chief, Medical Service Corps • Sr MSC Council • Associate Corps Chiefs • MSC Development Team • YHCAs AF/SGCA Col Brian Acker Director, Medical Service Corps

3. Brig Gen Patricia Lewis – Chief *Col Brian Acker – AF/SGCA Col John Hill – AF/SGOS Col David Lannen - AFMC Col Michael Schell - USAFE Col Robert Hamilton - AMC Col Greg Allen - ACC Col Ted Rogers- AETC * Chairperson ** 4AO Advisor/CFM Col Dave Doty – PACAF Col John Lake - AFPC Col Ken Franklin- ANG Col John Whitchurch – AFRC Col Nancy Waite - USAFA Col Tim McCormick - AFSOC Col John Sell – AFSPC Col George Small - AFDW **CMSgt Loretta Bryant – AF/SGOS Senior MSC Council MAJCOM/SGAs “Governing Body of the Corps”

4. MSC Development Team Sr. MSC Council (MAJCOM SGAs) + Associate Corps Chiefs (Col Matters, SGA, HFO, IM/IT, Logistics, HPM, Programming, Readiness, RMO, HR) = Development Team

5. Corps Chief’s Agenda…How the ANG MSCs are Involved

6. 41A CAREER PLANNING DIAGRAM MSC Assistant HQ USAF/SG Advisor NORTHCOM/SG Advisor State/Unit (Traditional) Stat Tour NGB/SG2 MDG-AES/CC SDE MGD/SGA AES/DO AWC, ICAF, USAWC, etc. correspondence seminar residence JUMPSTART NGB/SGA 41A4 NGB/SGX Board Certification MDG Flt CC,EMEDS Ops AES AE Command Sq CC or DO Board Certification JOMMC Full-Time Medical Administrative Officer IDE JMPC JMPC EMEDS/AE Administrator ACSC correspondence seminar, Residence, Board Certification HLS Executive Course AE – Stage Mgr’s Course AES-Air Mob Div/AE DO HLS Executive Course WMD Civil Support Team CWPC State HQs, JF HQs, FEMA Regional Medical Plans CWPC NGB/SGL Medical Plans & Operations FEMA Certification BDE 41A3 NG CERFP Medical Planner Medical Readiness Officer AE -TRAC2ES ASBC, SOS Medical Plans Resource Management MRPC Health Services Administration (HSA) Course HSA Grad 41A1 Admin Offier Med Logistics

7. ANG Medical Service Corps (MSC)Corporate Structure • ANG MSC Council • - Chief, ANG MSC Corps (Chair) • Senior MSC Officer Advisor • 4A0/1/2 Advisor / Career Field Manager • Medical Planner Career Field Manager • President, MSC Board of Directors • Chair, MSC Regional Working Group • President, MSC Society All ANG MSC Colonels Advisory Group • ANG MSC Board of Directors • President & Vice President (Dual Hat) • Director, Strategic Planning • Director, Career Progression • Director, Communications • NGB/SG MSC Division Chiefs Charter Being Worked Mar 2007 Chartered and Working Oct 2006 • MSC Regional Working Group • Chair & Vice Chair (Dual Hat) • Regional Representatives (10) • AE MSC Representatives (2)

8. ANG MSC Council • Chief, ANG MSC Corps (Chair) • Senior MSC Advisory (MSC Col’s) • 4A0/1/2 Advisor / Career Field Manager • Medical Planner Career Field Manager • President, MSC Board of Directors • Chair, MSC Regional Working Group • President, ANG MSC Society Developmental Team, Mentoring and Career Progression tracking will be a direct responsibility of the ANG MSC Council!!

9. ANG MSC Board of Directors • President (Dual-Hat) • Vice President (Dual-Hat) • Director, Strategic Planning (Lt Col Kirk) • Director, Career Progression • Director, Communications • Director, Healthcare Support Division (Lt Col Parks) (Administration, Health Care Benefits, Information Technology / Management, Medical Logistics and Resource Management • Director, Medical Readiness Plans & Programs (Lt Col Rothschild) • Director, Aeromedical Evacuation (Lt Col Dahlquist or Lt Col Fenn)

10. ANG MSC Board of Directors • Director, Strategic Planning, Lt Col John Kirk (Lead for Charter) • Director, Career Progression • Education & Training • (Programs, Deployments, RSVs, PSVs, CEUs) • Credentialing / Certification • (ULTRA will be used to Manage / Track MSC/4AX Credentials) • Awards & Recognition • Recruiting / Retention • Career Development Guide • Mission-Driven Mentoring & Organizational Learning • Director, Communications • MSC Newsletter • ANG MSC Community of Practice (CoP) Mini-PDs will be developed for the Directors of Strategic Planning, Career Progression, Communications

11. MSC Work Group Management Committee All ANG MSC Colonels Advisory Group • ANG MSC Council • - Chief, ANG MSC Corps (Chair) • Senior MSC Officer Advisory • Chair, MSC Regional Working Group • President, MSC Board of Directors • President, MSC Society • ANG MSC Board of Directors • President & Vice President (Dual Hat) • Director, Strategic Planning • Director, Career Progression • Director, Communications • Director, Organizational Learning • MSC Functional Managers • MSC Regional Working Group • Chair & Vice Chair (Dual Hat) • Regional Representatives (10) • AE MSC Representatives (2) • Chair (Capt Barb Hudson) • Vice Chair • FEMA Regional Representatives (10) • Aeromedical Evacuation MSC Representatives (2) Established Oct 06

12. To provide a more efficient and effective communication avenue for all ANG Medical Service Corps Officers expanding their roles and responsibilities in the offices: Medical Groups, Aeromedical Evacuation Squardons and JFHQ’s, they support. ANG Medical Service Corps Workgroup Management Committee (WMC)

13. Region 1 1Lt Kerry Clark, 157 MDG, New Hampshire DSN: Kerry.Clark@nhpeas.ang.af.mil Region 2 Capt Eric Laughton, Scot, NY DSN: 344-2408 Eric.laughton@nyscot.ang.af.mil Region 3 Maj George Gosting, 192 MDG, Richmond, VA DSN: George.gosting@varich.ang.af.mil Region 8 Capt Susan Pomering, 153 MDG, Cheyanne, WY DSN: 388-6426 Susan.pomering@wychey.ang.af.mil Region 9 Capt Christine Rhodes, ??MDG, Tucson, AZ DSN: Christine.rhodes@aztucs.ang.af.mil Region 10 Capt Therese Ulibarri, ?? MDG, Fairmont, WA DSN: 731-5552 Therese.ulibarri@wafair.ang.af.mil Region 4Lt Linda Williams, 118MDG, Nashville, TNDSN: linda.williams@tnnash.ang.af.milRegion 5Capt Barb Hudson, MN JFHQs – J3, St. Paul, MNDSN: 825-4153barb.hudson@mn.ngb.army.millRegion 6Maj Bill Beck, 149 MDG, Kelly AFB, TXDSN: 945-6882william.beck@txkell.ang.af.milRegion 71Lt Michelle Nugent, 190MDG, Topeka, KSDSN:720-4522michelle.nugent@kstope.ang.af.mil 1 – Lt Clark 10 – Capt Ulibarri 5 – Capt Hudson 2 – Capt Laughton 8 – Capt Pomering 9 – Capt Rhodes 3 – Maj Gosting 7 – Lt Nugent 6 – Maj Beck 4 – Lt Williams

14. ANG MSC Society All ANG MSC Colonels Advisory Group • ANG MSC Council • - Chief, ANG MSC Corps (Chair) • Senior MSC Officer Advisory • Chair, MSC Regional Working Group • President, MSC Board of Directors • President, MSC Society • ANG MSC Board of Directors • President & Vice President (Dual Hat) • Director, Strategic Planning • Director, Career Progression • Director, Communications • Director, Organizational Learning • MSC Functional Managers • MSC Regional Working Group • Chair & Vice Chair (Dual Hat) • Regional Representatives (10) • AE MSC Representatives (2) • President • Vice President • Secretary • Treasurer • Communications Marketing, Recognition (Certificates, excluding AF Annual Awards), MSC Newsletter, Social Activities, MSC History, Non-Developmental / Functional Information-Arm of MSC Corporate Process, “State of MSC Corps” Report

15. Meeting Frequency and Requirements of Corporate Structure • Meetings • Two Formal Meetings Annually • Readiness Frontiers • MSC Hi-Tech (2007) for New MSC Officers (D.C.) • Virtual Meetings (As Determined by Chair) • “Status of Action Items” from MSC Council, Board of Directors and MSC Regional Working Group will be posted to the ANG MSC Community of Practice (CoP) • Each entity will produce a “Report to the Corps” in each MSC Newsletter covering key issues, accomplishments, changes, etc.

16. ANG Transformation Brought Prominence to ANG Medical Administration Profession • Senior ANG MSC is the Strategic Planner and Leader / Facilitator in the Deployed as well as Home-Station • ANG MSC Structure (Traditional) is Clear, in each unit, from 2Lt to Colonel • Entry level – Logistics – Resources – Planner • Mid level – Planner – Logistics – Resources • Senior level – Administrator – Commander • ANG MSC Structure (Full-time) • Medical Administrative Officer (MSC/GS-12) each unit • Regional NG Response Team Planners (MSC/0-4) 17 States • Growing to 52 (50 States + Puerto Rico and Washington D.C.)

17. SWOT Analysis

18. MSC Mission “Provide the Air Force Medical Service with highly skilled and professional health care administrators who lead a full spectrum of health service support”

19. MSC Vision “Premier global health service support through innovation and inspirational leadership”

20. MSC Goals • Adapt and sustain force structure commensurate with total force requirements • Develop MSC officers for the challenges of the 21st century • Enhance Corps prominence through advancing the AFMS mission

21. Adapt and Sustain Force Structure Commensurate with Total Force Requirements • Assess, validate, and project Total Force MSC requirement. • Identify MSC requirements by rank and projected skill set to support contingency operations • Review/validate leadership positions by rank for traditional MSC roles. • Identify number of Maj / Lt Col / Col potential positions in jointly staffed, line, coalition, international, NGB, AFRC (?), and other government agencies (HHS/HLD/IO/NGO/UN, etc…) • Adjust Career Pyramid to reflect 21st century MSC opportunities • Create formal National Guard (part-time) connections with Active Component (i.e. AE MSC and AC to NGB, Title 32 Planners)

22. Develop MSC officers for the challenges of the 21st century • Internalize a deliberate mentoring program to develop and broaden the MSC skill set. • Refine Recruitment Program to access applicants most likely to have long-term success within the Corps. • Promote retention to maintain the “Health of the Corps” to retain our most valued asset…our people. • Implement a functional residency for all core competencies. • Implement Compulsory Training Initiative requiring MSC officers to complete assignments in Logistics & Readiness prior to (fully qualified) • Re-engineer HSA to be more responsive to the dynamic health care industry • Develop new MSC skill set/capabilities to meet changing delivery environment • Re-evaluate certification opportunities to respond to evolving requirements • Evaluate and reengineer RSV Training to make it more relevant

23. Enhance Corps prominence through advancing the AFMS mission • Ensure 100% field grade officers are board certified. • Perform top-down HSA re-look addressing alignment, content and instructor duty • Bring visibility to Corps contributions by marketing our achievements. • Pursue more complex MDG/CC opportunities within our force development • Evaluate developing joint and Multi-Market opportunities for MSC officers • Engage and provide value in all key initiatives, working groups, boards, committees, and processes to enable progress and develop improved situational awareness. • MAJCOM SGA’s will offer MAJCOM MSC breakouts at major conferences at least once a year. • MTF SGA’s will organize at least one activity per quarter with MSC’s and 4AXs which foster Esprit de Corps.

24. ANG MSC and 4A0-1-2Strategic Actions Plan • Force Development • Mission / Corps Competency Focused Training • HSA, MRPC, RF and HI-Tech • Credentials / Certification / Experience Profile & One-on-One Review / Interview • Expand “Breadth of Knowledge / Skills” – MDG & AES • Leadership Skills and Business Tools to Improve Unit Effectiveness • Communications / Mentoring • MSC Executive Committee Member and Unit Teleconferences • Organizational Learning • Readiness Frontiers 2007 MSC / 4A0/1/2 Plenary / Day • Leadership Presentation (Dr. Zink – Col Hubbard) • Gallup StrengthFinders Survey & Coach Interview

25. ANG MSC and 4A0-1-2Strategic Plan Goals & Objectives • Create Corporate Process • Create Force Development Plan • Establish Developmental Team • Create Five-Year Training Plan • Create Training / Education Platforms / Curriculum to Support Corps Competencies • Obtain Resources to Ensure Critical Skills Training • Create Formal Recognition Program • Establish Two-Way Communications / Feedback • Establish Mentoring Program • Create Credentials Profile System • Establish Budget to Support Corps Management

26. ANG MSC Corps Competencies • Administrator / Commander • Leadership & Strategy • Readiness Planner • Strategic Planner / Thinker • Logistics & Resources • Project Manager / Business Skills

27. Management Skills Management Levels Skills Needed Conceptual Skills Top Manage- ment Needs Human Skills Middle Management Needs Technical Skills Supervisory or Operational Management Needs Certo, Samuel C. “Modern Management” (8th Ed.) 2000, Prentice-Hall. New Jersey

28. AF Leadership Levelsand Competencies Strategic Operational Tactical Personal Personal People/Team Personal People/Team Institutional People/Team Institutional Shape Strategy Mission & Resources Change/Transformation Drive Execution Attract, Develop, Retain Talent Performance, Vision, Values Win-Win Mentor/Coach Teamwork Partner Sound Judgment Perform Under Pressure Develop Trust Leading Courageously Assess Self Foster Communication

29. Colaboro Mentoring Software

30. Mentoring:Conceptual & Human Relations • “The Leadership Pill” (Ken Blanchard) • Integrity – Partnership – Affirmation • “Napoleon on Project Management” (Jerry Manas) • Exactitude – Speed – Flexibility – Simplicity – Character – Moral Force • “Follow This Path” (Curt Coffman and Gabriel Gonzalez-Molina)Gallup Organizational Learning • Strengths (Talents) & Employee Assessment • Manager / Employee / Customer Engagement • “The Invisible Employee”(Buckingham / Clifton)

31. My Top FiveGallup “StrengthsFinder” Talents • Learner • Belief • Analytical • Maximizer • Input • . • . • Empathy

32. Final Thoughts • Horizontal – Vertical Communication and Teamwork • Individual – Team Engagement / Mentoring • If We Do Not Facilitate Strategy Formulation & Implementation in Our Organizations and Corps, Who Will? • External / Internal Analysis (SWOT) • Organizational Resources (Thorough Understanding) • What Business – How We Compete – Optimization of functions • Leadership to Implement & Strategic / Tactical Control (Bi-focal) • Read, Learn and Reengineer