Assignment 3: Identifying CSR / Sustainability Heroes

1. Assignment 3: Identifying CSR / Sustainability Heroes Name: Cheang cheng man

2. Peter Rosen • Commercial Director of BovinceLtd • Bovince Ltd :a printing firm that for over fifty years has pioneered socially responsible business practices • Their activities started with Peter Rosen's father and his focus on waste paper management

3. Peter Rosen • Peter said "CSR is good for my business and brings a challenge that we all enjoy . Our CSR activity motivates my staff, helps the environment and positively affects our bottom line” • personal commitment and enthusiasm that started the snowballing • two equally enthusiastic lieutenants who are also hands-on and eager to drive the mission.

4. Successes of Peter Rosen • Learning for staff: the Kaizen Continuous improvement programme • Improved culture: at a time when the phrase "a job for life" brings a jaded and knowing smile to most managers' faces, staff turnover is very low • Reputation: they recycle waste, give drawing paper from their own production to local schools, as well as re-direct old stock from their suppliers. • Recruitment: as a result of their efficiencies, they can offer their staff higher than average salaries

5. Successes of Peter Rosen • Productivity: Health and Safety issues are crucial. They have dramatically cut down days lost through illness or injury • Environmental: they moved to computer based processing of the graphics images sent in by their clients • Corporate responsibility: Peter's two key employees, their personal involvement in CSR has enriched their private lives which has fed back into enthusiasm and commitment in the company • Customers: BOVINCE's engagement with CSR is one that will help the company to expand into Europe.