Florida’s RHIO Initiative: Sustainability Strategies & Lessons Learned

1. Florida’s RHIO Initiative: Recycling Lessons Learned into New Strategies for Health Information Exchange HIMSS 2008 RHIO/HIE Symposium Advancing Your RHIO for Successful Sustainability February 24, 2008 Christopher B. Sullivan, Ph.D. Agency for Health Care Administration

2. Recycling Lessons Learned • This talk touches on three areas relating to RHIO development in Florida: • The history behind the Florida Health Information Network (FHIN) initiative and lessons it contains. • The developmental context of the Florida RHIOs in 2008 and their integration for mutual support through the Florida Association of RHIOs. • Rethinking Strategies for developing the FHIN and initiatives to support RHIO sustainability.

3. The FHIN Begins at the Local Level The Florida Health Information Network is being built from the local community up. • The FHIN is a collaboration of Regional Health Information Networks (RHIOs) mainly funded by the FHIN Grants Program. • Each RHIO is responsible for working with local providers to initiate the exchange of medical records through the RHIO portal.

4. The Florida Health Information Network ahca.myflorida.com/dhit

5. Government Action Initiates the FHIN • The FHIN initiative began in 2004 with the Select Committee on Affordable Health Care for Floridians calling for “secure, private information sharing throughout health care.” • Governor Jeb Bush signed an Executive Order in May 2004, creating the Governor’s Health Information Infrastructure Advisory Board (GHIIAB) “to promote the development and implementation of a Florida health information infrastructure.”

6. FHIN Strategy of AHCA and the Governor’s Advisory Board • Build out health information networks using a grants program to leverage the development of local RHIOs • Integrate the RHIOs with a state-level server that will manage data exchange among RHIOs and other state and federal databases • Create a not-for-profit organization to maintain the Florida Health Information Network and set standards of interoperability for the RHIOs

7. FHIN Grants Program Funding RHIO Startup • The FHIN Grants Program began in 2005 to empower local stakeholder collaborations focused on health information exchange. • All grants funds are matched dollar for dollar at the local level, indicative of a tremendous level of local passion and volunteerism. • The FHIN Grants program funded Planning Grants, Operations Grants and Training Grants.

8. Funding the FHIN Grants Program The Florida Legislature has funded RHIOs through the FHIN Grants Program since 2005: • $1.5 million in 2005 • $2.0 million in 2006 • $2.0 million in 2007 • AHCA has requested $6.8 million for the FHIN Grants Program in 2008-2009 to leverage ongoing RHIO development.

9. Health Care Data: Florida CenterMedicaidDOH SHOTS &Vital Statistics FHIN State Level Server Florida’s RHIOs exchange records via the state level server Physicians Certified with DOH Licensing Database

10. FHIN White Paper Addresses Core Issues The FHIN White Paper addressed the core business operations of the network and the core services to be developed first. • The FHIN was to facilitate communications and data exchange among providers and Regional Health Information Organizations to integrate statewide clinical health information exchange through a network architecture. • ahca.myflorida.com/dhit/FHIN/FHINwhitePaper.shtml

11. Blueprint for Building the FHIN Blue Cross Blue Shield of Florida worked with AHCA to create a business plan for the FHIN. • The BCBSF team created a revenue model that showed the FHIN becoming sustainable within five years if initial funding of $25.8 million over three years was appropriated by the Legislature. • The business plan recommended that the FHIN make the critical data sets and infrastructure available for Florida’s RHIOs to establish their health information exchanges and develop products for revenue opportunities.

12. Outcomes of the FHIN Strategic Initiative • The 2007 Legislature appropriated funds for the FHIN Grants Program only. • The FHIN, Inc., bill did not pass. • AHCA leadership began reevaluating the state level server strategy in favor of local projects. • The Governor’s Health Information Infrastructure Advisory Board sunsetted in June 2007. • The FHIN Grants Program continued with no increase in funding. • Strategic priorities of the FHIN are reconsidered.

13. FHIN Grants Program Funding, 2007-2008

14. Partners Public Funders Free Clinics Private Funders Health Dept. Social Services Hospitals PBC Community Health Alliance (An Alliance of Funders and Providers Serving Health Care Consumers) Collaborative Projects Care Expansion Language Access Project Access Shared EHR Common Eligibility Palm Beach County Community Health Alliance (PBCCHA)

15. PBCCHA All-Care Shared Health Record • Real-time electronic interface to existing data systems used by hospitals, clinics, and other safety net providers. • Shared summary records created for all uninsured/ Medicaid/other patients. • No duplicate data entry. • Free clinics, Federally Qualified Health Centers, PBCMS Project Access and key competitor safety net hospitals are participating. • Viewable via the Web - after patients have signed authorizations.

17. NEFHIC Technical Capacity • ASP Model – Safety net data repository server hosted in Cerner’s secure datacenter with redundant hardware and power • Records for 90,000 clients loaded with feeds from 7 participants, including hospitals and clinics • System operational and accessible via the Internet using 128-bit secured communications • Pilot testing of user access and data retrieval is complete

18. Big Bend RHIO

19. Current Big Bend RHIN Services • Data Sharing – Patient demographic and clinical data feeds from major providers. • RHIN Web Portal – Secure web interface for clinicians. • User Access & Audit Control – Detailed audit logs across the entire system. • Disaster Recovery & Business Continuity. • Document Imaging • Patient Portal – Web interface for electronic patient registration form and Personal Health Record (PHR).

20. Projected 2007-2008 RHIO Operational Metrics

21. Florida Association of RHIOs (FAR) • Leaders of the Florida RHIOs created through the Florida FHIN Grants Program formed the Florida Association of RHIOs (FAR) in 2007 to: • maximize their collective resources and • promote use of electronic health information exchange across the state. • FAR serves the collaborative interests of its members and the communities which they serve.

22. Rethinking Strategies for Fostering Statewide Health Information Exchange • Continue the FHIN Grants Program • Establish a Health Information Exchange Coordinating Committee for state level leadership. • Work with the Health Information Security and Privacy Collaboration to reduce barriers to HIE. • Ensure the sustainability of Florida’s RHIOs. • Seek alternate funding sources to support RHIO development.

23. AHCA Creates the Health Information Exchange Coordinating Committee • Will help establish a privacy-protected, secure and integrated statewide network for the exchange of electronic health records. • Will provide technical guidance to RHIOs developing and operating health information exchanges in Florida. • Will advise the Agency regarding developments in health information technology and national standards related to the security of electronic health information exchange.

24. Health Information Security and Privacy Collaboration Legal Working Group • Develop priority legislative recommendations • What legislative action would have the most immediate impact and what options are supported and feasible? • What are the key barriers to organized health information exchange (RHIOs)? • What are the key barriers to public sector participation? • Review statutory analysis for update

25. HISPC Priority Recommendations • Reconcile hospital licensure statutes and medical practice statutes. • Reconcile clinical laboratory statutes and medical practice statutes. • Develop a uniform consent process and establish patient consent requirements for RHIOs. • Establish criteria for AHCA to designate RHIOs. • http://ahca.myflorida.com/dhit/Privacy_ss.shtml

26. Rationale for a Risk Self-Assessment • Need for RHIOs to deal with security up front in developing their organizations. • HISPC grant used to develop a risk self-assessment tool for RHIOs to address their security issues. • Based on National Institute of Standards and Technology Security Standards.

27. eHI Value Sustainability Model In 2007 eHealth Initiative worked with the Florida RHIOs to provide training in its Value and Sustainability Model

28. eHI Value and Sustainability Model • The Value and Sustainability Model employs a five step process: • Assess: Market readiness • Define: Decision framework • Evaluate: Net Present Value Model • Plan: Development of Business Plan • Execute: Acquire required starting capital, begin execution • The Value and Sustainability Model addresses the challenges facing most RHIOs

29. Medicaid Claims-Based Electronic Health Record System Ported Through RHIOs • Working with the new Medicaid fiscal agent, EDS, on a pilot project to roll out a claims-based EHR for Medicaid physicians. • Medicaid pilot to work with Big Bend RHIO to integrate the claims data feed for display on the Big Bend portal. • Plan to roll out the Medicaid EHR through RHIO portals in spring 2008.

30. Medicaid Claims-Based Electronic Health Record System Pilot Medicaid-EDS Web Application Home Local RHIO or Direct Medicaid Portal Access Office Hospital

31. Accessing Medicaid Prescription Data Through e-Prescribing with eMPOWERx • The Florida Center is working with Gold Standard and Medicaid to make eMPOWERxmedication history available to Medicaid physicians through RHIO portals. • Florida Medicaid eMPOWERx e-prescribing software provides 100 days of a patient’s prescription drug history available to physicians. • eMPOWERx uses clinical pharmacology report tools to alert the provider to potential drug-drug interactions. • Providers can write prescriptions from a desktop computer to any pharmacy for dispensing.

32. Outcomes of the Medicaid e-Prescribing Pilot Project Using PDAs Prescribers who used eMPOWERx write 25% fewer prescriptions than physicians not using the system. Prescribers who use eMPOWERx save Florida Medicaid an average of $48 per patient per month on prescription claims. Florida Medicaid reports $1.8 - $2 million in monthly savings from electronic prescribing. During 2006, eMPOWERx users received more than 5,000 drug interaction alerts each week, more than 1,000 of which were of high or very high severity.

33. FCC Telehealth Pilot Program • In November 2007 the Federal Communication Commission awarded $9.6 million to the Big Bend RHIO and AHCA to build a gigabit fiber network to nine rural hospitals and surrounding clinics in the Florida Panhandle. • This contract will allow the Big Bend RHIO to connect these hospitals with gigabit fiber and extend its RHIN services to them • Providing broadband optical fiber connections to rural hospitals brings them into the Florida Health Information Network.

34. Big Bend Regional Health Information Network Proposed Florida Health Information Network Connection to Rural Hospitals The FCC Grant will provide 1 Gigabit connectivity to nine rural hospitals. Big Bend RHIO Northwest Florida RHIO Clinics and physicians’ offices will follow.

35. FCC Rural Broadband Pilot Project Connecting Nine Rural Hospitals in the Florida Panhandle

36. Work with the Florida Association of RHIOs (FAR) • Develop policies and procedures and security and privacy standards with the RHIOs • Foster savings in volume purchasing of HIT, network and data center services, and business operations • Support standardization and interoperability of EHR systems and related interfaces • Examine low cost open-source EHR solutions that can be installed in small physician practices and community clinics. • Provide EHR adoption education and technical assistance to providers and practitioners

37. Next Steps for RHIO Sustainability • AHCA continues to work with the Legislature and the RHIOs across the state to create a viable approach to successful health information exchange. • Legislative appropriations for startup funding is still of great importance to the RHIOs. • Developing viable business models for the RHIOs is also essential for continued sustainability. • AHCA and the Florida Association of RHIOs must continue to work together on policy and technical issues of common interest.

38. Vision for the Florida Health Information Network • The Florida Health Information Network vision proposes to integrate clinical health information exchange in Florida through a RHIO network architecture that will empower physicians to access timely and accurate medical records in order to deliver high quality medical care for their patients.

39. Christopher B. Sullivan, Ph.D. Agency for Health Care Administration Florida Center for Health Information and Policy Analysis 2727 Mahan Drive Tallahassee, FL 32308 sullivac@ahca.myflorida.com