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Managing Multicultural Workplace

Managing Multicultural Workplace. Presented by Nicole King August 10, 2016. What is “Diversity” in the workplace?. Diversity is viewed more as the way a company responds to its workforce. It’s the differences that make each person unique!. Multicultural Diversity.

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Managing Multicultural Workplace

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  1. Managing Multicultural Workplace Presented by Nicole King August 10, 2016

  2. What is “Diversity” in the workplace? Diversity is viewed more as the way a company responds to its workforce It’s the differences that make each person unique!

  3. Multicultural Diversity Multicultural diversity is considered a trait of workplace diversity and understanding the cultural competency of the organization

  4. What is Cultural Competence? Culture- The shared values, traditions, norms, customs, art, history, folklore, and institutions of a group of people that are unified by race ethnicity, language, nationality, or religion . Competence- The ability to do something well or to a required standard.

  5. Cultural Competence Cultural Competence is the ability to interact effectively with people from different cultures beyond the boundaries of their own cultural interpretations and biases. Source: JWB, Pinellas County 2012 Source: JWB, Pinellas County 2012

  6. How to Overcome Cultural Barriers • Determine whether a specific behavior or attribute is a requirement of the job. • Identify whether or not you can reasonably accommodate the cultural difference. • Determine how best to accommodate the cultural difference. • Learn about other cultures. • Ask your employees for insight.

  7. 9 Ways to Manage Multicultural Teams • One size does not fit all • Seek to understand and listen for the opportunity to build bridges • Embrace diversity as an asset, and get curious • Stop focusing on treating everyone the same • Connect, don’t correct • Resist gravitating toward members of similar backgrounds • Be open to discussing diversity • Choose people who demonstrate a capacity to adapt their behavior to people different from them • Stop focusing on diversity and start focusing on inclusion

  8. Ask Yourself … • Does my behavior contribute to work output and mission accomplishment? • Could my behavior offend or hurt others? • Could my behavior be misinterpreted as intentionally harmful or harassing? • Could my behavior be sending out signals that invite harassing behavior?

  9. Resources • http://www.diversityresources.com/cultural-diversity-workplace/ • http://www.forbes.com/sites/forbescoachescouncil/2016/06/03/nine-ways-managers-can-best-support-multicultural-teams/#f5076c568b7b • http://smallbusiness.chron.com/definition-multicultural-workplace-15469.html

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