Leading from Within/Putting it all together

1. Women in Technology Conference Friday, March 11, 2011 Dr. Théres W. Stiefer, Director of Executive Education Leading from Within/Putting it all together

2. If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. Patrick Lencioni

3. My goal today is…Your goal today is? • My role is to… Your role is to…? • How are we going to do this…? • And so, our relationship begins.

4. Be where you are when you are there

5. There are two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle. -Albert Einstein

6. Being a leader on your team • Good team leaders know their people; • Get to know your team by listening to what they have to say; • It is your job to build trust with your team members; • Walk your talk means you have to let people know you; • Being open to all ideas will build a solid foundation. Tom Marshall

8. Words create Worlds

9. Leaders are people with ideas and values, and the energy and guts to do what needs to be done and to support others efforts. In winning organizations… learning teaching leading …are part of everyone’s job description.

10. If you want to build a ship, don't drum up the people to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.-- Antoine de Saint-Exupery

11. Research suggests there are 4 factors which influence team effectiveness and team development: Relationships – Roles – Goals - Processes

12. Relationships – How team members interact • Do team members share and discuss feelings, attitudes, and emotions as they work closely together to achieve tasks? • Are working relationships positive, open, and cooperative? • Does the team have a clear set of values that govern interactions?

13. W H O O P E E W O E HOPE

15. Roles – Who does what on the team • Do team members discuss openly what they need from each other in order to do their work? • Do team members know where they fit in and how their personal efforts contribute to the success of the team? • Are authority and controls well defined?

17. Goals – What the team is trying to accomplish • Do team members agree on their core mission? • Is there clarity of goals and agreement on priorities? • Is progress toward goals and objectives regularly reviewed by the team?

19. Processes – How the team accomplishes work • Are ground rules and procedural guidelines clearly defined for the team? • Are performance standards and expectations well defined and agreed upon? • How individual efforts are rewarded • How team efforts are rewarded

21. Research suggests there are 4 factors which influence team effectiveness and team development: Relationships – Roles – Goals - Processes

22. Team Effectiveness Hierarchy Goals Roles Processes Relationships

23. How many of those meetings were convened to “solve the problem of…” ? Think about your last 6 meetings:

24. Problem Solving Positive Approach 2 Problem-Solving Approaches • Painful process • Identify Problems • Cause Analysis • Solution Analysis • Action Planning “Treatment” • Valuing • “Understand Best of What Exists” • Envisioning • “What Might Be” • Dialoguing • “What Could/Should Be” • Innovating • “What Will Be” Metaphor: Organization has PROBLEMS. Metaphor: Organization has SOLUTIONS.

25. Could it Be…Organization Change is All About Strengths? Why would strength connected to strength…create change? Why would inspiration connected to inspiration…create change? Why would one’s hope connected to another’s hope…create change?

26. "Never doubt that a small group of thoughtful, committed people can change the world; indeed it is the only thing that ever has.” Margaret Mead

27. When your team is not in Balance Team members will: • lose time with their family • have less social time with friends • become too tired to deal with life • worry that the office can’t function without them • Feel guilty for taking leisure time • Skip taking vacations • Develop stress and health issues • will eventually sabotage success if they neglect these areas in their life: health, family, financial, intellectual, social, professional, spiritual

28. Goals Roles Processes Relationships Four Factors

29. Change & Co-Creation The best way to predict the future is to create it. (Peter Drucker)

30. How do I want my team to be remembered? Ask Yourself…

31. Thank You! Théres W. Stiefer Director, Executive Education Sam M. Walton College of Business tstiefer@walton.uark.edu 479-575-2856 http://execed.uark.edu