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2020 Avaya ACSS 7765X Dumps V8.02 DumpsBase

We highly recommended 2020 Avaya ACSS 7765X Dumps V8.02 DumpsBase. You can prepare for your 7765X Avaya Workforce Optimization Select Implementation and Support Exam certification exam using DumpsBase online 7765X dumps questions and the verified answers. DumpsBase 7765X dumps questions and answers are designed to help you pass Avaya 7765X exam in the first try.<br>

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2020 Avaya ACSS 7765X Dumps V8.02 DumpsBase

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  1. Avaya 7765X Dumps Questions Avaya Workforce Optimization Select Implementation and Support Exam

  2. Question No.1 What are three ways to assign eLearning courses/quizzes? (Choose three.) A. Interaction playback B. Learn>Library C. Management D. Coaching E. Evaluation Answer: BCE

  3. Question No.2 In Employee Manager, which Bulk Action is not possible? A. Bulk Change the Supervisor Association B. Bulk Change of Privileges C. Bulk Change of Queue Association D. Bulk Change the Recording Configuration Answer: A

  4. Question No.3 When an Interaction is Flagged for QA, where can the QA Analyst see this interaction? A. Plans B. Evaluate > My Assignments C. Adhoc Evaluations D. View Evaluations E. Distribution Pool Answer: B

  5. Question No.4 In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.) A. by utilizing the API calls provided by a third party B. by using Desktop Monitor > Learning Console C. by manually entering into MS Excel and import back into application D. by managing the Tags feature in the application Answer: B,D

  6. Question No.5 What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.) A. They can decline the evaluation. B. They can appeal the evaluation. C. They can escalate it with the superior. D. They can click on the disagree button in the evaluation view mode. Answer: BC

  7. Question No.6 What does the Desktop Monitor application support? A. all browsers but not Windows applications B. only the Internet Explorer browser C. only the Chrome browser D. all Windows applications and browsers Answer: B

  8. Question No.7 Which action can Auto Assign elearning courses/quizzes? A. View the Evaluations. B. Assign them via coaching. C. Assign them from library interface. D. Associate course/quiz to a response. Answer: C

  9. Question No.8 For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.) A. Configuration B. System Configuration C. Organization Profile D. License Details interface in Tenant Administration Answer: BC

  10. Question No.9 What are three ways to configure a common set of recording rules for few or all the employees? (Choose three.) A. System Configuration B. Storage Rules C. Employees > Voice Settings D. Recording Rules E. Bulk Actions Answer: ACD

  11. Question No.10 In Avaya Workforce Optimization Select System Administration, which three levels of configurations are supported? (Choose three.) A. Node B. Component C. Analytics D. Service E. Application Answer: A,B,D

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