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Balancing risk and reward

Balancing risk and reward. Peter Tinson UCISA. The challenge. Technology Not an IT problem… Business People External disruptors Responding to change. Off campus access. Institutions in the environment BYOD Appropriate access Distance learning MOOCs. Student feedback.

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Balancing risk and reward

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  1. Balancing risk and reward Peter Tinson UCISA

  2. The challenge • Technology • Not an IT problem… • Business • People • External disruptors • Responding to change

  3. Off campus access • Institutions in the environment • BYOD • Appropriate access • Distance learning • MOOCs

  4. Student feedback • Big NSS issue • Consistency of approach • Timeliness • Quality • E-submission and e-feedback

  5. New ways of working • Estates strategy • Hybrid buildings • 24/7 student

  6. Staff digital literacy • Desire • Sustainability • Role of HR policy • Inducton • Training • Performance review

  7. Student digital literacy • Critical evaluation • Plagiarism • E-security

  8. External disruptors • Fees and competition • International students • New ways of learning • Efficiencies and modernisation • Open access

  9. Agility in the institution • Blended models • Lose the commodity • Skills shortage • Greater resilience • Collaboration • Informal arrangements eg co-hosting • Shared services

  10. Supplier agility • Partnerships • Better mutual understanding • Potential savings • Niche players and innovators

  11. Conclusions • Consider the whole provision • Blend of suppliers • Anytime, anywhere • Business case for blended operations • Better utilisation of remote assets

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