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Help

Help. Where to Find AQS Help. On-Line Help from the Application AQS Documentation On the Phone Internet Training AQS Regional Contacts Other Users. From the Application. “Help” From the Menu Topics Short-Cut Keys Display Error Field-Level Help. Help within AQS. User Support.

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Help

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  1. Help

  2. Where to Find AQS Help • On-Line Help from the Application • AQS Documentation • On the Phone • Internet Training • AQS Regional Contacts • Other Users AQS Help

  3. From the Application • “Help” From the Menu • Topics • Short-Cut Keys • Display Error • Field-Level Help AQS Help

  4. Help within AQS Help

  5. User Support EPA Helpdesk • 1-866-411-4372 • epacallcenter@epa.gov • 2 “Levels” of Support • Level 1: Reset Passwords • Level 2: AQS Specific Issues CDX Helpdesk • 1-888-890-1995 • helpdesk@epacdx.net AQS Help

  6. Wendy McDougall (I) (617) 918-8323 Henry Feingersh (II) (212) 637-3382 Pauline DeVose (III) (215) 814-2186 Darren Palmer (IV) (404) 562-9052 Jesse McGrath (V) (312) 886-1532 Trisha Curran(VI) (214) 665-8245 James Regehr (VII) (913) 551-7167 Joe Delwiche (VIII) (303) 312-6448 Fletcher Clover (IX) (415) 972-3991 Jan Noel (X) (206) 553-1691 AQS Regional Contacts AQS Help

  7. AQS Documentation • Manuals and Guides: http://www.epa.gov/ttn/airs/airsaqs/manuals/ • AQS Fundamentals and AQS User Guide • AQS Data Dictionary • AQS Data Coding Manual • AQS Input Transaction Formats • AQS Data Retrieval Manual • Memos http://www.epa.gov/ttn/airs/airsaqs/memos/ AQS Help

  8. Teleconference Training From NADG • New User Orientation – Pamela McIntyre/ Angie Shatas • Monthly on the 3rd Wednesday • Walk-Through Basic Functions • Tribal Q&A – Tom Lewis/ Angie Shatas • Bi-Monthly on the 2nd Wednesday • AQS P&A Data Entry Program – Bill Frietsche • Available Anytime • (919) 541-5451 • Oracle Discoverer Training – Way Poteat AQS Help

  9. Online Video Training • AQS • “How to set the Regional Office Concurrence Flag for Exceptional Events” • AQS Discoverer • “How to create a connection to the AQS Prod database” • “How to create a simple query (Select all states in each Region)” AQS Help

  10. Other Resources • AQS Yahoo! User’s Group • http://groups.yahoo.com/group/AQSUsers/ • Tami LaPlante (EPA’s Tribal Liaison) • laplante.tami@epa.gov • (919) 541-1915 10 Help AQS Help

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