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Updates about Loop Systems in Britain

Updates about Loop Systems in Britain. Action on Hearing Loss (Formerly Royal National Institute for Deaf People (RNID)). Personal background. John Woodgate , electronics engineer Member of the British Standards & IEC committees on loop systems and their components

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Updates about Loop Systems in Britain

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  1. Updates about Loop Systems in Britain Action on Hearing Loss (Formerly Royal National Institute for Deaf People (RNID)) J M Woodgate and Associates, RAYLEIGH, UK

  2. Personal background • John Woodgate, electronics engineer • Member of the British Standards & IEC committees on loop systems and their components • Have significant hearing loss • Standing in for RNID staff member J M Woodgate and Associates, RAYLEIGH, UK

  3. Action on Hearing Loss (RNID) • RNID is 100 years old this month • Changed its name to ‘Action on Hearing Loss’ on 9 June 2011 • Major priority: The improvement of ‘access’ in every way for deaf and hard-of-hearing people J M Woodgate and Associates, RAYLEIGH, UK

  4. Surveys • RNID conducts many surveys • Regular topic is AFILS(audio-frequency induction-loop systems) • Provision • Whether they are performing well • 1985 survey of systems (London theaters) • Resulted in the Code of Practice for AFILS, BS 7594 J M Woodgate and Associates, RAYLEIGH, UK

  5. British Equality Act 2010 The Act uses very general legal terms Government guidance is more specific: ‘Service providers have to make reasonable adjustments for disabled people in the way they deliver their services. Examples of reasonable adjustments could include:  “installing an induction loop for people who are hearing impaired’ J M Woodgate and Associates, RAYLEIGH, UK

  6. British Building Regulations The Building Regulations translate the Act into practical requirements: • Hearing enhancement system to be installed in • Rooms • Service counters • Standard symbol to indicate hearing enhancement system J M Woodgate and Associates, RAYLEIGH, UK

  7. The 2010 RNID Survey • 1518 businesses and shops surveyed • NO systems were in any branch of EIGHT large retail chains, including two cellphone sellers; • 62% of premises had no loop system; • 72% of premises that had loop systems had non-working or non-signposted systems; • Out of 1518 premises, just 218 (14%)had working systems J M Woodgate and Associates, RAYLEIGH, UK

  8. Positive Findings • Surveyors report widespread willingness of retailers to learn about loop systems • RNID members report success with a ‘visiting card’ lobby J M Woodgate and Associates, RAYLEIGH, UK

  9. Visiting card lobby • RNID card to hand out where a loop system is lacking J M Woodgate and Associates, RAYLEIGH, UK

  10. ‘How to complain’ leaflet J M Woodgate and Associates, RAYLEIGH, UK

  11. Complaint report in the ‘How to..’ leaflet • No loop system • Not turned on • Not working properly • Not properly signposted • Staff not trained • Additional comments J M Woodgate and Associates, RAYLEIGH, UK

  12. British Standard Code of Practice for audio-frequency induction-loop systems (AFILS) • Update work started in 2009 • First published in 1993 • Revision to be published this year (2011) • More information will be provided in “Strategies for Success” session J M Woodgate and Associates, RAYLEIGH, UK

  13. Contact Information Action on Hearing Loss (RNID): www.rnid.org.uk British Standards Institution: www.bsigroup.comYour humble presenter: John Woodgate www.jmwa.demon.co.uk email: jmw@jmwa.demon.co.uk J M Woodgate and Associates, RAYLEIGH, UK

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