70 likes | 209 Views
LCP Transportation Seminar Session for Anthem Blue Cross and Blue Shield (Anthem) Providers Serving Hoosier Healthwise Members. To schedule transportation call: 1-800-508-7230 For return trips call: 1-888-732-2097
E N D
LCP Transportation Seminar Session for Anthem Blue Cross and Blue Shield (Anthem) ProvidersServing Hoosier Healthwise Members
To schedule transportation call: 1-800-508-7230 • For return trips call: 1-888-732-2097 • After Hours/ Urgent Care trips may call: 1-800-508-7230, ext. 6 or 1-888-732-2097, ext.1 • All non-emergency transportation services must be scheduled between 8:00 a.m. and 5:00 p.m. Monday thru Friday
Trips may be scheduled out 30 days in advance: • All trips, non-emergency ambulatory and non-emergency non-ambulatory (wheelchair), must be scheduled by 4:00 p.m. two (2) business days in advance • Trips over 50 miles: • must be scheduled by 4:00 p.m. two (2) business days in advance, and • require prior authorization.
Urgent Care trips can be scheduled same day if the PMP confirms that the trip is urgent in nature • Urgent care trips have a two- hour window for pick-up from the PMP’s confirmation time
Minor children ages birth thru 17 must have parental or guardian escort or show proof of legal emancipation • Car seats are required by law for children newborn to eight years of age • LCP provides booster seats for children 4 years of age and 40 pounds to 8 years of age • Prior approval is required for elective procedures such as: • Bariatric • Out-of-State Trips
LCP only transports Anthem members to Medicaid covered or Anthem authorized services • Anthem members being referred must have the facilities name, address, and phone number in order to schedule the trip
When leaving a message for LCP, please include an area code with the phone number • Transportation vendor claims should be sent to: 4308 Guion Rd.Suite DIndianapolis, IN 46254