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Co-Manager Certification Week 8 . Week 8: The Expert. KNOWING YOUR MALL: Name the mall manager and other key people in the mall management office. Know where and when they conduct mall meetings. Introduce yourself to the mall manager.
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Co-Manager Certification Week 8
Week 8: The Expert • KNOWING YOUR MALL: • Name the mall manager and other key people in the mall management • office. • Know where and when they conduct mall meetings. • Introduce yourself to the mall manager. • Introduce yourself to members of mall security. • Make sure all numbers for security and mall supervisors are easily • accessible in case of an emergency. • Explain the importance of having a good relationship with mall • management. • PLANNING A STORE MEETING: • Plan a store meeting- When? What topics to cover? Why is it important? • Hold a store meeting and communicate new information to the store • crew at one time. • Evaluate the impact of a store meeting.